Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $115,000.00 - $130,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) savings plan
401(k) matching
Paid Time Off
bonus eligible
Job Description
Oak View Group is a prominent global leader specializing in venue development, management, and premium hospitality services specifically tailored for the live event industry. The company provides an unmatched, 360-degree solution set that encompasses a variety of world-class owned venues along with a high-profile client roster. This client list includes some of the most influential and highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions worldwide. As a company, Oak View Group is dedicated to delivering exceptional services through innovative strategies and expert management that contribute significantly to the vibrancy and success of the live event... Show More
Job Requirements
- Bachelor’s degree or higher in business or related field
- At least 5 years of management experience in a food service or concessions industry
- Concessions Manager Certificate
- Food service sanitation certification
- Effective communication skills
- Strong decision-making capabilities
- Fluent in English
- Proficient in Microsoft Office, POS and timekeeping software
- Ability to work in a fast-paced, team-oriented environment
- Knowledge of venue concessions and premium services
- Valid food handler and alcohol service permits as required
- Understanding of sanitation, food preparation, alcohol service and safety regulations
- Proficient in basic and complex mathematical calculations
- Accurate cash handling ability
- High standards of integrity and professionalism
- Ability to work independently
- Experience in unionized workplace
- Preferably experienced in stadium or ballpark settings
- Accounting coursework advantageous.
Job Qualifications
- MA or MS degree
- BA or BS with business-related major
- Minimum 5 years management experience in food-related or concessions industry
- Concessions Manager Certificate from the National Association of Concessionaires
- Nationally recognized advanced food service sanitation training course certification
- Ability to communicate clearly and professionally with employees, co-workers, volunteers, management staff and guests
- Ability to make sound business and operational decisions quickly and under pressure
- Ability to speak, read, and write English
- Solid working knowledge of Microsoft Office, POS systems, and timekeeping systems
- Ability to work well in a team-oriented, fast-paced, event-driven environment
- Thorough knowledge of all existing concessions and premium services locations including geographical location, equipment, evacuation procedures, adjacent areas, and facility access
- Valid Food Handlers certificate and Alcohol Service Permit if required
- Thorough knowledge of applicable sanitation requirements, food preparation guidelines, alcohol service policies, and safety standards pertaining to venue operations
- Ability to calculate complex math functions
- Ability to handle cash accurately and responsibly
- Committed to high standards of integrity, professionalism, ethics and confidentiality
- Ability to work independently with little direction
- Experience working in a union environment
- Preferred experience in fast-paced ballpark or stadium environments
- Accounting minor or credits preferred.
Job Duties
- Ensure legal, efficient, professional and profitable operation of the assigned venue
- Generate and review financial reports including budgets, projections, forecasting, revenue analysis, disbursements, capital investments, labor and product costs, wage and salary control, P&L financial statements
- Make final decisions on equipment purchases and leases
- Resolve conflicts including mediation, arbitration and labor negotiations when applicable
- Author, review and amend policies and procedures as required
- Author and amend contracts and authorize terms
- Oversee scheduling and labor allocation
- Analyze ticket sales to anticipate staffing needs and project point-of-sale to guest ratio
- Evaluate historical sales and purchasing data to identify purchasing patterns and cost of goods
- Program and maintain point of sale system for accurate financial reporting and tracking
- Direct and assist managers in preparing and attaining future goals
- Provide managers with proper direction and follow up on assignments
- Regularly inspect operations to ensure quality standards are maintained
- Prepare and submit required reports accurately and on time and ensure department heads do the same
- Develop an effective management team
- Give managers clear direction and necessary assistance to perform their work
- Evaluate managers’ performance and recommend improvements
- Review and assist in development of menus and marketing plans with appropriate department heads
- Establish and maintain positive relationships with show managers, suppliers, vendors and the public.
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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