General Manager | Full-Time | Lynnwood Event Center

Bellevue, WA, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Compensation

Type:

Salary

Rate:

Range $140,000.00 - $160,000.00

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) savings plan

401(k) matching

Paid Time Off

bonus eligibility

Job Description

Lynnwood Event Center, managed by Oak View Group (OVG), is a premier venue located in Lynnwood, Washington. As a highly respected event destination, the center hosts a wide variety of events including cultural gatherings, community activities, corporate functions, and large-scale performances. The center operates under collaboration with the Lynnwood Public Facility District (LPFD), ensuring that its operations align with the community’s broader economic development and cultural objectives. Given its strategic location and progressive management, the Lynnwood Event Center plays a vital role in supporting the city’s cultural landscape and economic growth. Oak View Group, known for its expertise in venue... Show More

Job Requirements

Bachelor's degree or equivalent experience
minimum 5 years management experience in the hospitality and or venue industry
public assembly experience a plus

Job Qualifications

Proven history in sales, business development, and community engagement, preferably in hospitality or event management
demonstrated experience in collaborating with public entities, highlighting an understanding of public-private partnerships and the ability to align venue operations with community needs
strong leadership skills with the ability to develop and mentor teams, foster a positive work environment, and drive performance in a fast-paced, event-driven setting
proficiency in financial management, including forecasting, budgeting, revenue analysis, and fiscal responsibility in a public or semi-public setting
expertise in venue operations, including food service, sales, event management, and customer service, with a focus on innovation and continuous improvement
proven ability to develop and implement strategic plans, marketing initiatives, and creative solutions to drive venue growth and community impact
experience in measuring, reporting, and improving Key Performance Indicators (KPIs) to stakeholders in a public-facing role
demonstrated success in attracting and managing a diverse portfolio of events, from local gatherings to large-scale conferences or performances
effective communication, negotiation, and conflict-resolution skills, with the ability to build and maintain relationships with diverse stakeholders
experience in crisis management, developing contingency plans, and creating a safety-first culture for large-scale events and venues
proven ability to navigate complex regulatory environments and ensure compliance with relevant local, state, and federal regulations
track record of successfully implementing innovative technologies and practices to enhance venue operations and guest experiences
experience in capital improvement projects, including planning, budgeting, and overseeing renovations or expansions
demonstrated cultural competence and commitment to promoting inclusion in event programming and staffing
proven ability to stay current with industry trends and leverage emerging opportunities in the event and hospitality sectors
experience in sustainable event management and implementing environmentally friendly initiatives
proficiency in computer applications, including Microsoft Office, POS systems, and timekeeping systems
strong analytical skills, including the ability to calculate complex math functions and make data-driven decisions
ability to work independently and make sound business decisions quickly under pressure
unwavering commitment to the highest standards of integrity, professionalism, ethics, and confidentiality
excellent written and verbal communication skills in English

Job Duties

Ensure legal, efficient, professional, and profitable operation of the Lynnwood Event Center
develop and maintain a strong strategic partnership with the Lynnwood Public Facilities District (LPFD), including regular communication and collaboration on venue goals and community impact
serve as the primary liaison with The District ensuring alignment with The District's operational vision for the venue
foster a culture of excellence among staff, encouraging creative problem solving and exceptional customer service
develop an effective leadership team through clear guidance, mentorship and support including structured performance evaluations, and professional development opportunities
ensure all financial reports are accurately presented to all stakeholders including budgets, projections, forecasting, revenue analysis, disbursements, capital investments, labor and product costs, wage and salary control, and P&L financial statements
execute and continually refine jointly developed Key Performance Indicators (KPIs), regularly reporting on progress to the LPFD and implementing strategies for improvement
implement sustainable practices and support local vendors and talent
lead innovation in event offerings, food and beverage services, and operational efficiency to enhance guest experience and drive venue growth
in partnership with The District, create opportunities for community engagement within the Event Center and on the entire 13-acre property
establish and maintain relationships with vendors, suppliers, clients, and the local business community to ensure smooth operations and customer satisfaction
spearhead marketing initiatives in collaboration with event organizers, local partners, and The District to increase visibility of Lynnwood Event Center and attract diverse events
manage conflict resolution, mediation, arbitration, and labor negotiations when applicable
author, review, and amend policies, procedures, and contracts as required, authorizing terms that align with venue and community interests
evaluate sales and purchasing data to identify trends, optimize costs, and inform strategic decisions
ensure quality maintenance standards across all aspects of the facility and operations
review and assist in the development of menus, marketing plans, and event strategies that showcase local talent and businesses
collaborate with The District in supporting the Lynnwood business and hospitality community, participating in local initiatives, and positioning the Event Center as a key driver of economic growth
stay informed about industry trends and best practices, continuously seeking ways to improve the venue's offerings and operational efficiency
develop and implement strategies to attract a diverse range of events that cater to various community interests and drive economic impact
ensure exceptional customer service at all levels, fostering a reputation for the Lynnwood Event Center as a premier venue in the region

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

You may be also interested in: