Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $65,000.00 - $75,000.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) savings plan
401(k) matching
Paid Time Off
bonus eligibility
Job Description
Oak View Group (OVG) stands as the global leader in venue development, management, and premium hospitality services for the live event industry. With an unparalleled 360-degree solution set, OVG manages a prestigious collection of world-class owned venues and partners with some of the most influential and highly attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions across the globe. Their comprehensive approach delivers top-notch venue services, combining expertise in facility operation, event promotion, and fan engagement to create unforgettable live experiences for audiences worldwide.
Founded with a vision to revolutionize live entertainment, Oak View Group emphasizes innovation, su... Show More
Founded with a vision to revolutionize live entertainment, Oak View Group emphasizes innovation, su... Show More
Job Requirements
- Bachelor’s degree or higher in business or related field
- Minimum 5 years of management experience in food services or concessions
- Possess Concessions Manager Certificate
- Hold advanced food service sanitation certification
- Strong communication skills
- Ability to make operational decisions under pressure
- Proficient in English
- Knowledge of relevant computer applications
- Ability to work in fast-paced, team environment
- Knowledge of venue concession operations and safety regulations
- Valid Food Handler’s certificate
- Alcohol Service Permit if required
- Strong math ability
- Cash handling experience
- High integrity and professionalism
- Ability to work independently
- Experience in unionized environments
- Preferred experience in stadium or ballpark
- Accounting coursework a plus
Job Qualifications
- Master's degree or Bachelor’s degree with a business-related major
- Minimum 5 years management experience in food-related or concessions industry
- Concessions Manager Certificate from the National Association of Concessionaires
- Nationally recognized advanced food service sanitation training course certification
- Ability to communicate clearly and professionally fostering a positive work environment
- Ability to make sound business and operational decisions quickly and under pressure
- Proficiency in English language skills
- Solid working knowledge of Microsoft Office, POS systems, and timekeeping systems
- Ability to work well in a team-oriented, fast-paced environment
- Thorough knowledge of concessions and premium service locations including geographic and operational details
- Valid Food Handlers certificate and Alcohol Service Permit if required
- Familiarity with sanitation, food preparation, alcohol service, and safety standards applicable to venue operations
- Strong math skills including basic and complex functions
- Experience handling cash accurately and responsibly
- High standards of integrity, professionalism, ethics, and confidentiality
- Ability to work independently with minimal supervision
- Experience working in a union environment
- Experience in fast-paced ballpark or stadium setting preferred
- Accounting minor or coursework preferred
Job Duties
- Ensure legal, efficient, professional and profitable operation of the assigned venue
- Generate and review financial reports including budgets, projections, forecasting, revenue analysis, disbursements, capital investments, labor and product costs, wage and salary control, and P&L financial statements
- Make final decisions on equipment purchases and leases
- Resolve conflicts including mediation, arbitration, and labor negotiations when applicable
- Author, review and amend policies and procedures as required
- Author and amend contracts and authorize terms
- Oversee scheduling and labor allocation
- Analyze ticket sales to anticipate staffing needs and target market demographics
- Evaluate sales and purchasing data to identify purchasing patterns and accurate cost of goods
- Program and maintain point of sale systems to ensure accurate financial reporting and tracking
- Direct and assist managers in preparing and attaining future goals
- Provide managers with proper direction and follow up on assignments
- Inspect operations regularly to maintain established quality standards
- Prepare accurate reports and ensure timely submissions
- Develop an effective management team
- Give clear direction to managers and support their work
- Evaluate the performance of managers and recommend improvements
- Review and assist in menu and marketing plan development
- Establish and maintain relationships with show managers, suppliers, vendors, and the public
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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