General Manager | Full-Time | Congressman Solomon P. Ortiz International Center
Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Salary
Rate:
Range $70,000.00 - $80,000.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) savings plan
401(k) matching
Paid Time Off
bonus eligibility
Job Description
Oak View Group is a globally recognized leader in venue development, management, and premium hospitality services, specifically catering to the live event industry. With a robust portfolio that encompasses an unmatched 360-degree solution set, Oak View Group manages a collection of world-class owned venues and boasts a client roster that includes some of the most influential and highest-attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions worldwide. Their commitment to excellence, innovation, and delivering superior guest experiences makes Oak View Group a standout company in the live entertainment ecosystem. As an organization, Oak View Group is dedicated... Show More
Job Requirements
- Associate's degree or higher in related field or equivalent experience
- 5-7 years experience in food and beverage management or related position
- Experience with Microsoft Office and POS systems
- Ability to train and mentor employees
- Strong knowledge of inventory management
- Experience in high-volume product ordering
- Excellent communication and interpersonal skills
- Ability to make operational decisions under pressure
- Capacity to work flexible, event-driven schedule including evenings and weekends
- Knowledge of sanitation, food handling, alcohol service regulations, and safety standards
- Basic math skills
- Commitment to integrity and confidentiality
- Certification in food service sanitation and alcohol service preferred
Job Qualifications
- Associate's degree or greater in Culinary Management, Business Management, or related field
- 5-7 years experience in Food & Beverage Management or related field
- Degree may be substituted with 5-7+ years experience in a similar role
- Solid working knowledge of computer applications including Microsoft Office, POS systems, and timekeeping
- Experience training employees and volunteers
- Advanced knowledge of inventory procedures and controls
- Experience ordering product for a high-volume venue
- Effective communication skills fostering a positive and cooperative work environment
- Ability to make sound operational decisions quickly under pressure
- Ability to work in fast-paced, team-oriented, event-driven environments
- Thorough knowledge of sanitation, food preparation, alcohol service policies, and safety standards
- Competent in basic math calculations related to POS and inventory
- Commitment to high standards of integrity, professionalism, ethics and confidentiality
- Nationally recognized food service sanitation training certification preferred
- Nationally recognized alcohol service training certification preferred
Job Duties
- Manage, develop and mentor part-time and full-time staff including employee discipline and performance documentation
- Generate and review financial reports including budgets, projections, forecasting, and P&L statements
- Coordinate marketing channels such as website and social media
- Design and produce graphics, digital content and creative assets for social media and websites
- Create and distribute press releases, announcements, and media content to promote events
- Build and maintain strong media and community relationships including local chambers of commerce and CVBs
- Monitor and report on marketing performance, budgets, and analytics
- Ensure proper event setup including verifying inventory, assigning duties, and sanitation standards
- Provide oversight for smooth, efficient and profitable event execution
- Oversee inventory management and high volume sales
- Manage venue operations including staff scheduling, equipment inspection, POS monitoring, guest complaint resolution, training, food production, cleanup, and post-event reporting
- Train employees on property procedures and best practices
- Cover or back-up open positions to maintain operational standards
- Ensure compliance with state and federal laws and company policies on labor, sanitation, food handling, and alcohol service
- Complete post-event evaluations, data tracking, report generation, and POS training
- Maintain a safe and harassment-free work environment
- Provide ongoing assistance, training, mentoring and reinforcement of work place expectations to staff and volunteers
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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