Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $45,300.00 - $63,900.00
Work Schedule
Standard Hours
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
performance bonuses
Job Description
World Wide Wings is a renowned dining establishment specializing in delivering a premier casual dining experience with a focus on excellent service and a dynamic atmosphere. As a leader in the restaurant industry, World Wide Wings is committed to maintaining a strong brand presence that celebrates quality food, exceptional guest interactions, and a vibrant community connection. The company offers a collaborative and supportive work environment where team members and management alike strive toward common goals centered on guest satisfaction, employee development, and local community engagement. With a reputation for flavorful wings, engaging sports entertainment, and a welcoming environment, World Wide... Show More
Job Requirements
- Bachelor's degree preferred
- minimum 3 years of restaurant management experience
- valid food handler's certification
- ability to work flexible hours including nights and weekends
- strong organizational skills
- excellent problem-solving ability
- proficiency in restaurant management software
- capacity to train and mentor staff
- commitment to safety and regulatory compliance
- effective leadership presence
- strong customer service orientation
- ability to handle high-pressure situations
- excellent verbal and written communication skills.
Job Qualifications
- Proven experience in restaurant management
- strong leadership and team development skills
- knowledge of food safety and beverage service regulations
- excellent communication and interpersonal skills
- ability to analyze financial statements and manage budgets
- experience in staff scheduling and labor control
- proficient in local store marketing strategies
- ability to implement training and development programs
- skills in conflict resolution and performance management
- familiarity with compliance and auditing processes
- capacity to build community relationships
- commitment to delivering exceptional guest experiences.
Job Duties
- Create and implement the overall business staff plan ensuring proper staffing levels
- prepare the manager schedule following quality guidelines
- oversee human resource management ensuring compliance with all laws and company policies
- communicate employee benefits to all team members
- provide performance feedback and hold managers accountable
- maintain open communication and manage performance of team members
- train and develop managers including Managers in Training
- create and follow individual development and performance improvement plans
- conduct weekly manager meetings with written agendas
- lead effective pre-shift meetings and ensure communication among all staff
- build positive relationships and promote a fun work environment
- implement recognition and reward programs
- achieve turnover and retention targets
- model exemplary leadership behaviors
- ensure managers and team members are guest focused and display hospitality skills
- respond to guest comments constructively and timely
- identify and implement guest attraction techniques
- build community relationships
- deliver superior guest service and product quality
- ensure proper staffing levels for guest service
- adhere to training standards
- deliver a WOW guest experience every time
- leverage compliance feedback to improve performance
- ensure adherence to company systems and procedures
- enforce Serve Safe Food, Responsible Alcohol Service, and HACCP standards
- comply with all food and beverage laws and regulations
- implement new programs and promotions
- maintain high quality service and cleanliness standards
- ensure accountability for cleaning schedules
- deliver the Buffalo Wild Wings experience with superior AV and sports awareness
- develop and implement local store marketing plans
- approve department schedules and control labor costs
- manage utility conservation and cost controls
- analyze profit and loss statements and communicate results
- establish sales goals and conduct business reviews
- meet or exceed budgeted profit goals
- break down sales and profit goals for manager understanding
- hold department managers accountable for financial responsibilities
- continually grow sales through guest experience
- enforce safety and security policies
- utilize financial and control systems
- teach managers to complete business reviews and summaries
- manage repairs and maintenance
- react to business trends and implement corrective action
- complete assigned tasks.
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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