General Manager OR

Job Overview

briefcase

Employment Type

Full-time
clock

Compensation

Type:
Salary
Rate:
Range $62,000.00 - $90,000.00
clock

Work Schedule

Fixed Shifts
diamond

Benefits

Health Insurance
Dental Insurance
Paid Time Off
401(k)
Employee Discounts
Career development opportunities
performance bonuses

Job Description

World Wide Wings is a leading restaurant franchise known for its dynamic atmosphere and focus on delivering an outstanding guest experience. Situated at 2770 Gateway Street in Springfield, OR, this establishment is part of the popular Buffalo Wild Wings brand, which is renowned for its quality food, sports-centric entertainment, and vibrant community engagement. As a restaurant company, World Wide Wings is committed to fostering a customer-first environment through a combination of excellent service, team collaboration, and community involvement. With a culture that emphasizes growth and development, the company offers career advancement opportunities and a supportive working atmosphere for all employees.... Show More

Job Requirements

  • Minimum of 2 years restaurant or retail management experience
  • High school diploma or equivalent
  • Valid driver's license
  • Satisfactory background check
  • Ability to meet physical demands of the position
  • Completion of Buffalo Wild Wings Management Certification
  • Strong organizational skills
  • Effective written and verbal communication skills
  • Ability to maintain confidential information
  • Compliance with company policies and legal regulations

Job Qualifications

  • Minimum of 2 years restaurant or retail management experience
  • Experience managing a restaurant with a full bar is preferred
  • Completion of high school education or equivalent
  • Valid driver's license
  • Strong organizational and communication skills
  • Ability to manage multiple priorities in a fast-paced environment
  • Knowledge of regulatory compliance and company policies
  • Completion of Buffalo Wild Wings Management Certification program
  • Proven leadership and team development skills
  • Ability to create a fun and welcoming environment for guests and team members
  • Basic mathematical skills

Job Duties

  • Create and execute staffing plans
  • Prepare manager schedules
  • Oversee human resource compliance
  • Communicate employee benefits
  • Provide performance feedback and conduct reviews
  • Maintain open door communication policy
  • Train and develop managers
  • Conduct weekly manager meetings with agendas
  • Model effective pre-shift meetings
  • Ensure effective team communication
  • Build positive relationships
  • Implement recognition programs
  • Maintain turnover and retention targets
  • Ensure guest-focused service and hospitality
  • Respond to guest feedback constructively
  • Empower staff to engage guests
  • Implement guest attraction techniques
  • Deliver superior guest experience
  • Leverage compliance feedback for improvements
  • Ensure adherence to food safety and alcohol service standards
  • Maintain cleanliness and operational quality
  • Manage local store marketing plans
  • Approve department schedules and control labor costs
  • Reconcile profit and loss statements
  • Set and communicate sales and profit goals
  • Conduct business review meetings
  • React to business trends with corrective actions
  • Ensure safety and security policy compliance
  • Manage repairs and maintenance
  • Complete other assigned tasks

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location