Eyeglass World

General Manager - Optical

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
401k retirement savings with company match
stock purchase plan
Flex Spending Account
Paid Time Off
company holidays
Parental leave
employee eyewear discount
short-term disability
long-term disability
Life insurance
College Scholarship Program

Job Description

Eyeglass World is a leading eyewear retailer with over 100 stores nationwide, celebrated for providing trendy, affordable, and quality eye care and eyewear to a broad customer base. As part of the larger National Vision family of brands, Eyeglass World operates under the philosophy of making quality eye care accessible and affordable to everyone, enabling them to see their best to live their best. National Vision is committed to excellence in customer service and innovation in optical care, positioning Eyeglass World as a preferred destination for fashion-forward and value-conscious eyewear shoppers. The company's dedication to customer satisfaction is paired with... Show More

Job Requirements

  • 5+ years of retail experience with supervising experience preferred
  • Bachelor’s degree or equivalent experience preferred
  • optical license required in applicable states
  • proven ability to lead coach and build strong associate relationships
  • strong communication organization and problem-solving skills
  • passion for providing exceptional customer service and driving sales
  • solid understanding of store operations and business performance

Job Qualifications

  • 5+ years of retail experience with supervising experience preferred
  • knowledge of the optical industry preferred
  • Bachelor’s degree or equivalent experience preferred
  • proven ability to lead coach and build strong associate relationships
  • strong communication organization and problem-solving skills
  • passion for providing exceptional customer service and driving sales
  • solid understanding of store operations and business performance
  • optical license required in applicable states

Job Duties

  • Oversee all daily store operations including staffing inventory management bookkeeping planning and enforcing company policies
  • Lead train and develop associates through consistent coaching feedback and growth opportunities
  • Monitor store performance and guide associates to deliver outstanding customer and patient experiences from start to finish
  • Partner with the Doctor to ensure every patient receives the highest level of care
  • Conduct store audits and uphold quality merchandising and service standards
  • Maintain open communication with the District Manager and provide accurate reporting
  • Ensure the store and facility meet all corporate and safety standards
  • Execute marketing merchandising and promotional initiatives according to brand standards
  • Manage budgets supplies and inventory to meet financial goals
  • Recruit hire and retain top talent creating schedules based on business needs and store traffic
  • Lead by example coaching your team toward sales and service excellence
  • Provide clear timely feedback and performance evaluations while addressing issues proactively
  • Ensure compliance with company policies and maintain accurate associate files and records

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Job Qualifications

Experience

Expert Level (7+ years)

Job Location

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