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General Manager, Operations

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional Development
Flexible working hours

Job Description

DSV is a global leader in transport and logistics, founded in 1976 by ten independent hauliers in Denmark. Since then, DSV has grown to become the world's third-largest supplier of global solutions within the transport and logistics sector. The company adds value to its customers' entire supply chains through services that include transporting, storing, packaging, re-packaging, processing, and clearing all types of goods. With offices in more than 80 countries worldwide, DSV operates on a global scale while maintaining a local presence close to its customers. This ensures a steady supply of goods to production lines, outlets, stores, and consumers... Show More

Job Requirements

  • Must have a high school diploma or general education degree (GED)
  • Bachelor’s degree is preferred
  • At least 7 years’ experience in logistics, distribution, or a relevant environment
  • Minimum 5 years’ leadership experience in logistics, distribution, or supply chain in operations management
  • Ability to work in unregulated warehouse temperatures ranging from mild to moderate conditions
  • Proficiency in Microsoft Office (Excel, Word, PowerPoint)
  • Knowledge of applicable warehouse management systems (WMS)
  • Strong English reading, writing, and verbal skills
  • Strong attention to detail and organizational skills
  • Good communication, leadership, supervision, and planning skills
  • Advanced accounting and financial mathematical skills related to managing P&L and budgets
  • Ability to motivate self and team
  • Ability to adapt to change and thrive in fast-paced environments
  • Ability to build effective relationships and unify diverse teams

Job Qualifications

  • High school diploma or general education degree (GED)
  • Bachelor’s degree preferred
  • Seven years’ experience in logistics, distribution, or relevant environment
  • Five years’ leadership experience in logistics, distribution, or supply chain in operations management
  • Proficient in Microsoft Office (Excel, Word, PowerPoint)
  • Demonstrated knowledge of warehouse management systems (WMS)
  • Strong written and verbal English communication skills
  • Business communication proficiency at all levels
  • Strong attention to detail and accuracy
  • Good organizational and personnel management skills
  • Effective leadership, supervision, and planning skills
  • Advanced expertise in accounting and financial applications related to P&L and budget management
  • Ability to motivate self and others
  • Adaptability to fast-paced, changing environments
  • Ability to develop effective relationships and provide leadership across diverse organizations

Job Duties

  • Ensure systems and procedures are in place for managing operations safely and profitably
  • Lead operations to meet prescribed productivity and service goals
  • Set goals to drive company continuous improvement efforts
  • Develop and maintain business relations with vendors, suppliers, and partners
  • Ensure compliance with OSHA and federal and state laws
  • Develop and manage controls to meet service level, cost, revenue, and profit goals
  • Partner with senior leadership to develop and recommend annual operating budget
  • Manage overall safety and security of the operation
  • Develop team to achieve company and client objectives
  • Support mentoring, succession planning, and management development
  • Communicate mission, vision, and core values to motivate direct reports
  • Develop plans and capital requests for appropriate automation and technology
  • Act as site-level champion of client relationship management
  • Coordinate and lead business reviews with clients and company representatives
  • Participate in marketing and sales activities and new account strategies
  • Develop and manage annual operating budget and contract pricing
  • Manage sanitation, maintenance, security, housekeeping, safety, and equipment standards
  • Establish a proactive and participative safety culture within operations
  • Audit warehouse for compliance with safety, security, and quality standards
  • Work overtime as required
  • Perform other duties as assigned
  • Manage operations managers

Job Qualifications

Experience

Expert Level (7+ years)


Job Location

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