General Manager/ Operating Partner

Toledo, OH, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Range $48,400.00 - $72,300.00

Work Schedule

Flexible

Weekend Shifts

Night Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

performance bonuses

Job Description

The hiring establishment is a renowned quick service restaurant (QSR) that operates through drive-in locations, providing a fast-paced, customer-focused dining experience. Well-known for their commitment to quality food and excellent service, the company has carved a notable presence in the competitive fast food industry. With a focus on operational excellence and teamwork, the establishment thrives on delivering both efficiency and customer satisfaction through its drive-in outlets.

This General Manager / Operating Partner role represents the highest level of management within the drive-in location. The role entails full responsibility for the leadership, management, and oversight of all operations and emp... Show More

Job Requirements

High school diploma or equivalent
Minimum of three years of restaurant management experience
Experience running a restaurant shift without supervision
Experience recruiting, interviewing, hiring, and managing employees
Knowledge of federal, state, and local labor and employment laws
Knowledge of federal, state, and local health and safety laws and regulations
Basic computer, math, accounting, and reading skills
Effective verbal and written communication skills
Ability to work a minimum of 50 hours per week including nights, weekends, and holidays
Ability to stand, bend, reach, move, stoop, stretch, and lift up to 50 pounds in a restaurant environment
Commitment to regular attendance

Job Qualifications

High school diploma or equivalent
Advanced studies in business, restaurant management, or related fields preferred
At least three years of restaurant management experience (QSR preferred)
Experience running a restaurant shift without supervision
Experience recruiting, interviewing, hiring, and managing employees
Knowledge of federal, state, and local labor and employment laws (e.g., wage and hour laws
EEO laws, etc.)
Knowledge of federal, state, and local health and safety laws and regulations
Basic computer, math, accounting, and reading skills
Effective verbal and written communication skills
Problem-solving, multi-tasking, decision-making, leadership, time-management, and conflict-resolution skills

Job Duties

Recruit, interview, hire, onboard, train, manage, direct, coach, lead, schedule, assign, discipline, and terminate the drive-in's assistant managers and employees
Manage drive-in employees' compensation levels pursuant to company guidelines
Supervise, lead, and manage all aspects of drive-in operations to provide an optimal guest experience
Manage opening and/or closing duties
Handle and properly escalate guest issues/concerns
Handle and properly escalate employee issues/concerns
Manage, plan, forecast, and adjust the drive-in's food, labor, paper, and inventory to maximize cost-control, operational efficiency, quality standards, and customer service
Lead regular team meetings to ensure employees are focused on operational standards and guest service
Manage and maintain all drive-in recordkeeping
Prepare and maintain all necessary operational reports
Develop, implement, and manage action plans regarding local marketing and business performance
Ensure proper maintenance of drive-in and equipment
Supervise and manage vendor performance
Comply with and enforce all company policies, procedures, and operational standards
Ensure compliance with all applicable federal, state, and local laws
Manage regular cleaning and sanitation duties pursuant to operational standards
Regular attendance

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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