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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $85,000.00 - $90,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical
Dental
Vision
Life insurance
Disability insurance
Retirement Plan
flexible time off plan
Paid parental leave
holiday time off
Personal Leave
Associate Shopping Program
Health and wellness programs
Discount Marketplace
Identity Theft Protection
Pet insurance
Commuter Benefits
Employee assistance program
flexible spending accounts
Job Description
Levy is a leading hospitality company recognized for defining the sports and entertainment hospitality experience. Known as an industry disruptor, Levy has been twice named one of the 10 most innovative companies in sports by Fast Company magazine. The company also ranks among the top three Best Employers for Diversity in America according to Forbes. Levy's diverse portfolio includes award-winning restaurants, iconic sports and entertainment venues, zoos, cultural institutions, theaters, and convention centers. The company is also the exclusive hospitality provider for major high-profile events such as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and major... Show More
Job Requirements
- High school diploma or equivalent
- 5+ years of experience in food and beverage and/or sports and entertainment operational roles
- 5+ years of leadership experience preferred
- Knowledge of food safety and sanitation standards
- Ability to work flexible schedule including nights, weekends, and holidays
- Excellent communication skills
- Proficient with computer applications including MS Office
- Certifications such as ServSafe Alcohol, ServSafe Food Handler, or Title 4 Manager may be required
- Ability to stand and walk for prolonged periods and lift up to 50 lbs
- Ability to perform manual tasks and have coordination for food preparation
- Ability to bend, stoop, and kneel
- Ability to work in varied temperature environments
Job Qualifications
- 5+ years of experience in food and beverage and/or sports & entertainment operational role
- 5+ years of experience in a leadership position preferred
- Bachelor’s degree in hospitality management preferred
- Knowledge of food safety, sanitation standards, and responsible alcohol service
- Excellent communication and computer skills including MS Office products
- ServSafe Alcohol Certification, ServSafe food handler certification, and/or Title 4 Manager certification may be required
- Ability to work a flexible schedule including nights, weekends, and holidays based on event needs
Job Duties
- Oversee Premium department areas including Catering, Clubs, Suites, and In-Seats
- Supervise opening and closing procedures related to location readiness, staffing, sanitation, and operation documentation
- Conduct pre-shift meetings with Premium teams to communicate event-specific goals, specials, and company updates
- Address and resolve guest concerns or feedback in real time
- Ensure excellent guest experience across all Premium locations and resolve guest concerns promptly
- Address team performance issues, corrective action, and counseling
- Develop and lead operations managers, supervisors, and hourly staff through performance management and mentorship programs
- Maintain positive guest relationships through table visits, event oversight, and executing quality standards
- Promote a positive work environment with hiring, team engagement, and staffing
- Collaborate with other departments to ensure efficient operations
- Enforce safety standards and food safety compliance
- Oversee inventory management and monitor portion control and waste
- Participate in month-end inventory procedures
- Complete post-event reconciliation, polling, tip payments, and daily payroll
- Assist with accurate labor forecasting and labor efficiency
- Support recruitment and onboarding
- Ensure compliance with Levy policies and Core Signatures
- Enforce Responsible Alcohol Service, Cash Handling Integrity, Safety, and Time Clock compliance
- Perform other duties as assigned
- Support other Levy locations as needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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