Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $85,000.00 - $95,000.00
Work Schedule
Standard Hours
Benefits
Birthday holiday
Employee bounty program
Gym membership contribution
Ideas award
Life Assurance
income protection
Free accommodation nights
Reduced room rates
Social events
Employee recognition schemes
Online learning tools
Job Description
Freehand Miami is part of the renowned Freehand Hotels brand, a pioneer in shared accommodation and a top 50 most innovative global company as recognized by Fast Company. Established in prime urban markets such as New York City, Los Angeles, Miami, and Chicago, Freehand has made a name for itself by catering to a new generation of urban travelers. The properties combine social hotel culture with innovative design by Roman and Williams, excellent comfort, and quality food and beverage offerings at affordable prices. The brand’s core mission is to create memorable, safe, and socially vibrant spaces that reflect the unique... Show More
Job Requirements
- Minimum high school diploma or equivalent
- relevant experience in bars and restaurants
- previous management experience in food and beverage operations
- strong leadership and interpersonal skills
- proficiency in budgeting and financial management
- effective communication skills
- ability to handle multiple tasks and work in a fast-paced environment
- willingness to work flexible hours including evenings and weekends
Job Qualifications
- Experience in the field of bars and restaurants, preferably within a lifestyle concept
- some years of experience managing food and beverage operations
- demonstrated passion for trending local food and drink concepts
- strong leadership and communication skills
- ability to manage budgets and financial performance
- excellent customer service skills
- experience in team development and coaching
- knowledge of market trends and ability to implement innovative solutions
- ability to maintain operational standards and enforce policies
- competency in staff scheduling and inventory control
Job Duties
- Schedule team members to business demands and track team member time and attendance
- maintain purchasing, receiving and food storage standards
- maintain budgeted cost and labor percentages while offering memorable guest experiences
- ensure regular, ongoing communication occurs such as daily pre-shift meetings and departmental meetings
- ensure team member recognition takes place on all shifts and participate in recognition programs
- solicit team member feedback, utilize an open door policy and address team member concerns
- stay informed of market trends and introduce new products to drive guest engagement and revenue
- ensure proper controls and policies are established and followed
- participate in development and implementation of corrective action plans
- manage staffing levels to meet guest service, operational needs and financial goals
- develop and communicate departmental strategy aligned with brand
- establish goals and hold leadership team accountable
- provide inspirational leadership to enliven service and brand standards
- supervise and manage team members and daily operations
- assist staff during high demand times
- provide excellent customer service and respond proactively to concerns
- monitor guest feedback and take corrective action
- communicate and assist staff to understand guest needs and coach as needed
- meet with guests to obtain feedback on food, beverage quality and satisfaction
- identify opportunities to optimize performance and encourage innovation
- identify developmental needs and provide growth opportunities
- develop departmental budget and monitor financial performance
- maintain positive cost management
- oversee financial aspects including purchasing and payroll
- establish and maintain collaborative relationships
- recruit and select talented staff
- create a learning atmosphere focused on continuous improvement
- provide guidance through coaching and mentoring
- utilize interpersonal skills to lead, influence and inspire
- build an organizational culture that maximizes employee engagement and teamwork
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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