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General Manager of Concessions - Athletic Club Boise Stadium
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $65,000.00 - $75,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical
Dental
Vision
Life insurance
Disability insurance
Retirement Plan
Flexible Time Off
Paid parental leave
holiday time off
Personal Leave
Associate Shopping Program
Health and wellness programs
Discount Marketplace
Identity Theft Protection
Pet insurance
Commuter Benefits
Employee assistance program
flexible spending accounts
Job Description
Levy is a renowned leader in the sports and entertainment hospitality industry, recognized for revolutionizing the way guests experience events. With a diverse and dynamic portfolio that includes award-winning restaurants, iconic sports venues, cultural institutions, theaters, and major national events such as the Super Bowl, Grammy Awards, US Open Tennis Tournament, and many professional sports All-Star Games, Levy sets the standard for innovative and exceptional hospitality service. A subsidiary of Compass Group USA, Levy has twice been named one of the 10 most innovative companies in sports by Fast Company magazine and is celebrated as one of the top three... Show More
Job Requirements
- Minimum high school diploma or equivalent
- 5 plus years of experience in food and beverage operational position
- Ability to work evenings and weekends as dictated by event schedule
- High level of computer literacy
- Strong passion for hospitality, food, and retail
- Excellent interpersonal and stakeholder management skills
- Ability to manage multiple priorities in a dynamic environment
- Commitment to upholding company policies and safety regulations
Job Qualifications
- Bachelor's degree preferred
- Minimum of 5 years experience in food and beverage operations
- Strong leadership and team management skills
- High level of computer literacy
- Excellent interpersonal and stakeholder management skills
- Knowledge of hospitality and retail standards
- Experience working in fast-paced, event-driven environments
- Ability to work evenings and weekends as required
- Familiarity with financial reporting and inventory management
- Understanding of loss prevention and cash handling procedures
- Proficient in maintaining quality standards and compliance
- Skilled in driving guest satisfaction and employee engagement
Job Duties
- Overseeing all aspects of concessions operations
- Ensuring the recruitment and training of team members in standards and procedures
- Driving improvements in guest satisfaction and financial results
- Managing engagement within the concessions department
- Overseeing season planning and event preparation
- Ensuring point of sale updates and maintenance
- Completing calorific analysis of menu items with culinary team
- Implementing promotions in a timely manner
- Managing loss prevention activities including cash handling
- Partnering with departments for requisition accuracy
- Updating the concessions theoretical matrix for margin calculations
- Implementing production sheets to minimize wastage
- Completing monthly financial reporting and action planning
- Maintaining regular cleaning and inspection of concessions areas and equipment
- Ensuring responsible alcohol service compliance
- Processing alcohol incident logs
- Leading recruitment for team members and nonprofits
- Conducting pre-shift meetings to set event tone
- Supporting leadership development initiatives
- Managing service standards during events
- Completing end-of-month inventory
- Partnering with purchasing for product tracking
- Handling guest complaint resolution
- Managing incidents and following reporting procedures
- Onboarding new management staff
- Conducting monthly safety training
- Scheduling team members based on demand forecasts
- Verifying payroll and gratuities
- Coordinating subcontractor communications and compliance
- Conducting building walkthroughs during events
- Managing sponsorship implementation standards
- Supporting other locations as needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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