Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $38,700.00 - $68,500.00
Work Schedule
Standard Hours
Benefits
Health Insurance
retirement plans
Paid Time Off
On-site wellness programs
Local discounts
Employee rates on hotel stays
Ongoing training and development opportunities
Job Description
Pyramid Global Hospitality is an esteemed leader in the hospitality industry, renowned for its strong commitment to a People First culture. The company prioritizes creating a supportive and inclusive work environment that encourages diversity, growth, professional development, and overall employee wellbeing. As a hospitality management company operating across over 230 properties worldwide, Pyramid Global Hospitality is dedicated to fostering meaningful relationships with its employees while delivering exceptional guest experiences. The company offers comprehensive employment benefits such as health insurance, retirement plans, paid time off, on-site wellness programs, local discounts, and exclusive employee rates on hotel stays. Additionally, Pyramid provides ongoing... Show More
Job Requirements
- Bachelor's degree in hospitality management business or a related field preferred
- Minimum 5 years of experience in bar or hospitality management preferably in a resort or high-volume setting
- Strong leadership and team management skills
- Excellent customer service and communication abilities
- Knowledge of financial management and budget control
- Ability to create innovative cocktail menus
- Familiarity with health safety and food handling regulations
- Proficiency in standard operating procedures for bars and food service
- Capability to work in a fast-paced high volume environment
- Availability to work flexible hours including nights weekends and holidays
Job Qualifications
- Bachelor's degree in hospitality management business or a related field preferred
- Minimum 5 years in bar or hospitality management preferably in a resort or high-volume setting
Job Duties
- Oversee daily operations of the bars ensuring seamless and efficient execution
- Maintain high standards of food quality service cleanliness and overall guest experience
- Collaborate with the Executive Chef to develop seasonal menus optimize kitchen operations and maintain food cost control
- Create cocktails that fit the theme of the outlet
- Monitor the outlets ensuring timely and accurate order fulfillment with attention to presentation and guest preferences
- Ensure compliance with health safety and food handling regulations
- Implement and maintain standard operating procedures for service efficiency and consistency
- Develop and manage budgets revenue goals and cost-control measures
- Monitor financial performance analyze reports and implement strategies to improve profitability
- Oversee pricing strategies menu engineering and promotional events to drive sales
- Manage labor costs staff scheduling and productivity
- Recruit train and lead a team of outlet servers bartenders and support staff
- Foster a positive professional and guest-focused work environment
- Conduct regular staff training on service standards upselling techniques and guest engagement
- Perform performance evaluations and provide ongoing coaching and mentorship
- Ensure an elevated and seamless experience for guests in the outlets
- Handle guest inquiries feedback and service recovery in a professional and timely manner
- Work closely with the front office and concierge teams to accommodate VIP requests special dietary needs and personalized experiences
- Monitor guest satisfaction metrics and implement strategies to enhance service quality
- Conduct table touches with all guests going through the outlets to ensure satisfaction
- Maintain constant floor presence during peak and need times
- Assist in any other outlet based on operation needs and as assigned by management
- Collaborate with the marketing team to create and promote events seasonal offerings and seasonal specials
- Analyze market trends and guest preferences to enhance their experiences
- Utilize guest engagement tools loyalty programs and social media to drive revenue
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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