Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $30.32 - $32.34
Work Schedule
Weekend Shifts
Benefits
Competitive wages
Annual performance reviews
Merit increases
Production bonuses
Earned wages access
401k Match
Medical insurance
Dental Insurance
Vision Insurance
flexible spending accounts
health savings accounts
accident insurance
critical illness insurance
Hospital Indemnity insurance
Paid sick time
Paid Time Off
Paid parental leave
Holiday pay
mental health support
Team discount
Education Reimbursement
Commuter FSAs
Wellness rewards
Inclusive culture
Job Description
Salt & Straw is a renowned artisanal ice cream company that has grown from humble beginnings into a beloved community staple. Known for crafting inventive and delicious ice cream flavors, Salt & Straw stands out in the fast-casual dining and food service industry by blending creativity with quality and community engagement. Their innovative menu features classic favorites alongside unique and surprising new flavors, offering guests a memorable experience with every cone and scoop. The company's mission is to pioneer and share experiences that inspire and connect people, making every visit not just about ice cream but about joy, connections, and... Show More
Job Requirements
- High school diploma or GED
- minimum 3 years of experience in food service fast-casual dining or hospitality industry
- at least 2 years of progressive leadership or management experience
- experience leading a team of 10 or more in a high-volume retail or restaurant setting
- valid Manager Food Safety Certification within 30 days of hire or as required by law
- strong coaching and mentoring skills
- ability to work with diverse teams
- strong business and financial acumen
- commitment to high-quality guest service
- excellent interpersonal and communication skills
- strong organizational and problem-solving abilities
- ability to manage multiple priorities in a fast-paced environment
- availability to work flexible hours including evenings weekends and holidays
Job Qualifications
- High school diploma/GED
- 3+ years of experience in food service fast-casual dining or hospitality-focused industry
- 2+ years of progressive experience as a leader/manager/supervisor
- 1+ years of experience in leading a team of 10+ team members in a high-volume retail/restaurant establishment
- valid Manager Food Safety Certification (required within 30 days of employment or based on state/local requirement)
- desire to coach mentor motivate and manage team members
- ability to work with people of all backgrounds and identities
- strong business acumen with focus on sales growth cost control and profitability
- passionate about delivering outstanding guest experiences and leading a team with integrity
- excellent leadership and interpersonal skills with ability to communicate and build rapport at various levels of the organization
- self-directed with organizational and problem-solving skills
- ability to prioritize work effectively under pressure and amidst changing priorities
- ability to thrive in a fast-paced dynamic environment with hands-on approach
- excellent collaboration and communication skills
- proficiency in MS Office
- fluency in English
- ability to work evenings late nights weekends and holidays
Job Duties
- Oversee day-to-day operations including staffing payroll scheduling banking supplies procurement inventory management and product quality assurance
- ensure all operational standards safety and health regulations are consistently met
- manage labor costs to align with budget expectations optimizing for profitability
- recruit hire train and retain a high-performing team including Assistant General Managers Shift Coordinators and Scoopers
- provide coaching performance feedback and documentation and development opportunities to team members
- lead by example in delivering outstanding guest service ensuring every guest feels welcomed and delighted
- facilitate timely clear communication of company updates and initiatives to align and engage the team while consistently representing the shop’s needs and feedback to other departments
OysterLink supports hiring across hospitality industries.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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