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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $49,000.00 - $79,500.00
Work Schedule
On-call
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Quarterly profit-based bonuses
Medical insurance
Dental Insurance
Vision Insurance
401K Benefits
Commuter Benefits
Free cookie and beverage each shift
employee discount
Career growth opportunities
Job Description
Chip City is a rapidly expanding gourmet cookie company that started its journey in 2017 in Astoria, Queens. Renowned for its unique 5.5-ounce cookies that are chewy on the outside and gooey on the inside, Chip City offers a delicious and diverse experience with a weekly rotating menu featuring over 50 different flavors. These include classic favorites, seasonal specials, and exciting specialty varieties that capture nostalgic flavors such as s’mores, peanut butter & jelly, hot fudge sundae, and cinnamon roll. With more than 20 locations across New York and New Jersey, and plans to expand into several other states, Chip... Show More
Job Requirements
- 4 years of leadership experience in the food industry
- High school diploma or equivalent preferred
- Food protection certification or be willing to complete (in required areas)
- Successful completion of on-the-job training
- Prolonged periods standing
- Ability to navigate a bakery, stockroom, office, and lift up to 30 lbs., with or without reasonable accommodation
- Ability to perform repetitive movements over long periods of time
- Ability to work in a high-temperature environment with commercial ovens
- May need to work early mornings, nights, weekends, and holidays
- Required to be on-call to handle emergency situations and provide support to team during business hours
Job Qualifications
- Proven leadership skills and the ability to effectively manage others
- Strong interpersonal skills with a proven ability to communicate across different levels of the organization
- Excellent organizational skills and an ability to create easy to follow guidelines for others
- Strong time management skills and ability to meet strict deadlines
- Great problem-solving skills and ability to solve in a timely manner
- Excellent verbal and written communication skills
- Ability to multitask and successfully switch between various tasks with ease
- Ability to maintain all safe food handling procedures and sanitation practices
- Knowledgeable about company’s products, services, and customer-related policies
- Ability to work under pressure
Job Duties
- Guides and motivates counter staff and shift leads in achieving set goals
- Trains, coaches, and develops team in customer service standards, baking/barista standards, communication skills, business goals, operational standards, compliance, safety standards and more
- Identifies internal high potential talent and creates development plan
- Monitors and drives store sales and works toward meeting objectives
- Minimizes cost by reviewing payroll and inventory use
- Identifies and addresses problems with creative and practical solutions
- Addresses performance issues in a timely fashion
- Closely monitors inventory levels and order items accordingly
- Undertakes store administration duties such as creating schedules, validating payroll, calculating meal break compliance, processing bank deposits, and more
- Reports to the regional manager and upper management on issues and progress on a regular basis
- Collaborates with other general managers to ensure operations are consistent across the brand
- Assists upper management on effective rollouts of new business initiatives
- Ensures compliance with company policies and operational guidelines
- Regularly audits stores to evaluate operations, standards, and efficiency of each area
- Performs other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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