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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $61,500.00 - $97,700.00
Work Schedule
Flexible
On-call
Benefits
Opportunities for advancement
career growth
Warm and supportive work environment
Competitive wages
Medical insurance
Dental Insurance
Vision Insurance
Flex Spending Account
voluntary life insurance
short term disability
long term disability
401(k) retirement plan with employer match
Paid Time Off
Holiday pay
Jury duty leave
Bereavement leave
Job Description
Texas Western Hospitality is a reputable hospitality management company known for its dedication to delivering exceptional guest experiences and operational excellence in the hotel industry. As a leading operator of numerous hotel properties, Texas Western Hospitality emphasizes integrity, innovation, and community involvement in its approach to managing accommodations across Texas and beyond. Their partnership with renowned brands such as Hilton signifies their commitment to maintaining brand standards while fostering a culture of professional growth and unbeatable service quality. The company's portfolio spans various hotel segments, providing a diverse work environment for hospitality professionals dedicated to making a lasting positive impression... Show More
Job Requirements
- Bachelor's degree in hospitality management or related field
- Minimum of 5 years experience in hotel management preferably in a full-service or branded hotel
- Proven track record of leading hotel operations to successful financial performance
- Strong knowledge of hotel operations including front desk, housekeeping, food and beverage, and maintenance
- Excellent leadership and team management skills
- Strong financial acumen and budget management experience
- Ability to work flexible hours including weekends, holidays and be available for emergencies
- Valid driver's license and reliable transportation
- Excellent communication and interpersonal skills
- Ability to ensure compliance with federal, state, and local laws and regulations
Job Qualifications
- Bachelor's degree in hospitality management or business administration
- Experience managing full-service or branded hotels
- Strong leadership and people management abilities
- Proficient in financial reporting and budget preparation
- Knowledge of marketing and sales strategies in the hospitality industry
- Skilled in guest service excellence and issue resolution
- Familiarity with hotel franchise standards and compliance
- Ability to develop and implement operational policies and procedures
Job Duties
- Develop short- and long-term financial and operational plans for the hotel that support the companys overall objectives
- Prepare the annual hotel budget
- Monitor hotel performance by verifying and analyzing guest satisfaction systems and monthly financial reports
- Initiate corrective action
- Manage all revenue sources including rooms, housekeeping, food and beverage, engineering, and other departments
- Ensure all departments are profitable and maintain strong working relationships
- Work with the Director of Sales or perform duties of Sales and Marketing manager including making marketing calls, attending community business functions, working with travel agents and direct bill accounts, and coordinating sales promotions
- Order supplies and equipment as needed and in accordance with company procedures
- Ensure staff receive proper training including safety training and standard operating procedures
- Inspect guests rooms, public access areas, and outside grounds for cleanliness and appearance
- Adhere to all franchise and company procedures and regulations as well as standard operating procedures
- Ensure bank deposits are made daily including weekends and holidays
- Promote the hotels policies and philosophies to employees and guests through direct and indirect interaction
- Allocate funds, authorize expenditures, and assist Area Director in budget planning
- Produce monthly financial reports and monitor hotel standing against budget
- Plan, implement and manage annual capital improvement projects with prior approval
- Manage human resources functions by controlling turnover, motivating employees, focusing on employee development and retention, and conducting regular employee meetings
- Protect the hotel and its assets through enforcing and maintaining a preventative maintenance program
- Respond quickly to guest requests in a friendly manner and follow up to ensure guest satisfaction
- Stay in compliance with Texas Western Hospitality to maintain functional and effective computer systems and hardware
- Maintain a professional image through appearance and dress
- Follow company policies and procedures and effectively communicate them to subordinates
- Ensure hotel compliance with all federal, state, and local laws including OSHA, EEOC, Wage-Hour, and Health laws
- Be available 24/7 with reliable transportation
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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