Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $58,100.00 - $92,300.00
Work Schedule
Standard Hours
Benefits
competitive salary
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
401k with employer match
Paid PTO
uniforms
employee discount
Job Description
Ascent Hospitality is a distinguished hospitality management company known for its extensive portfolio of hotels and a robust pipeline filled with new properties and acquisitions. Founded on the principle that people matter more than numbers, Ascent Hospitality prioritizes creating memorable experiences not only for its guests but also for its Team Members. The company fosters a collaborative culture where team unity and shared purpose are paramount. Employees at Ascent Hospitality are encouraged to work together, tapping into their passion for service, communication skills, and their ability to embrace challenges and innovate through change. This work environment is one where dedication... Show More
Job Requirements
- Must be responsible, reliable, ethical, employee centric, customer centric and radiate a positive and accommodating attitude while interacting with customers and employees
- excellent written and verbal communication and interpersonal skills
- well organized and detail-oriented
- must be able to identify operational performance, productivity, and efficiency gaps and implement corrective measures
- ability to multi-task
- must be able to effectively lead and motivate a team
- proficiency in Microsoft Office applications
- previous sales experience preferred
- must have a valid driver's license and be able to operate a vehicle to meet with clients
Job Qualifications
- Proven experience as hotel manager or relevant role with an emphasis on sales
- must have 3-5 years' prior experience as a general manager
- college education preferred
- understanding of all hotel management best practices and relevant laws and guidelines
- demonstrable aptitude in decision-making and problem-solving
- reliable with ability to multi-task and work well under pressure
- outstanding leadership skills and attention to detail
Job Duties
- Manages all sources of revenue including the rooms, housekeeping, food and beverage, engineering, and other departments
- assists in the development and implementation of sales and marketing programs and quarterly sales strategy reports
- actively participates in sales discussions, meetings, plans and sales calls
- knows key account executives and business base and monthly production levels for each sales person
- involved in community and/or government affairs
- creates the hotel's annual budget and monitors performance throughout the year
- manages the hotel through a hands-on approach, motivating employees, ensuring development and retention, and conducting regular meetings
- ensures outstanding guest service and adherence to brand standards
- protects hotel and assets through preventative maintenance
- adheres to franchise and company procedures and regulations
- complies with corporate accounting procedures
- inspects property daily and enforces actions toward safety, comfort, cleanliness, and guest satisfaction
- conducts daily huddles and weekly leadership meetings
- selects, trains, and directs department managers and supervisors
- monitors performance and develops employees' career paths
- conducts performance appraisals and personal development plans
- takes disciplinary actions as needed and maintains confidential HR files
- reduces accidents and minimizes worker's compensation and unemployment claims
- remains highly visible and available for guests
- initiates assistance and responds to questions throughout the hotel
- thoroughly understands and implements brand service culture
- adheres to action plans and budget concepts
- safeguards realization and adjustment of deviations
- develops actions for improvement and cost savings
- coordinates management team planning including timetables, schedules, recruitment, and training
- available to work front desk shifts when necessary
- follows up on all guest complaints, incidents, and accidents
- maintains contacts with public authorities regarding licensing
- attends monthly department employee meetings
- performs other duties as required
- maintains a professional appearance at all times
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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