Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $58,100.00 - $92,300.00
Work Schedule
Standard Hours
Benefits
competitive salary
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
401k with employer match
Paid Time Off
Uniforms Provided
team member hotel discount program
Job Description
Ascent Hospitality is a distinguished hospitality management company with an extensive portfolio of hotels and a growing pipeline of new properties and acquisitions. Unlike many organizations that focus merely on numbers, Ascent Hospitality prioritizes people—both its team members and guests. The company fosters a culture centered around creating memorable experiences, emphasizing teamwork, unity, and a shared sense of purpose. This people-first philosophy reflects in every aspect of their operations, from leadership approaches to customer service standards. Ascent Hospitality is currently inviting passionate hospitality professionals who thrive in collaborative environments and embrace challenges and change to consider joining their team.
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Job Requirements
- Bachelor’s degree or equivalent experience
- Three to five years’ experience as a general manager in hospitality
- Strong leadership and communication skills
- Proven ability to manage multiple departments and budgetary responsibilities
- Experience with sales and marketing strategies
- Knowledge of franchise and corporate policies
- Ability to maintain high service quality and guest satisfaction
- Proactive problem-solving skills
- Valid driver’s license
- Ability to work a flexible schedule including front desk shifts when needed
- Physical ability to commute and perform operational duties
- Commitment to ethical, employee centric, and customer centric standards
Job Qualifications
- Proven experience as hotel manager or relevant role with an emphasis on sales
- Three to five years prior experience as a general manager
- College education preferred
- Strong understanding of hotel management best practices, laws, and guidelines
- Demonstrable decision-making and problem-solving skills
- Ability to multi-task and work well under pressure
- Outstanding leadership skills
- Great attention to detail
- Excellent written and verbal communication and interpersonal skills
- Well organized and detail oriented
- Ability to identify operational performance gaps and implement corrective measures
- Proficiency in Microsoft Office applications
- Previous sales experience preferred
- Valid driver’s license and ability to operate a vehicle
Job Duties
- Manage all sources of revenue including rooms, housekeeping, food and beverage, engineering, and other departments
- Assist in development and implementation of Sales and Marketing programs and Quarterly Sales Strategy Reports
- Actively participate in Sales discussions, meetings, plans, and Sales calls
- Maintain knowledge of key account executives and business base, and monitor monthly production levels for sales staff
- Engage in community and government affairs
- Create and monitor the hotel’s annual budget
- Manage the hotel through a hands-on approach, motivating employees and ensuring employee development and retention
- Ensure outstanding guest service and adherence to brand standards
- Implement and maintain a preventative maintenance program to protect hotel assets
- Adhere to franchise, company procedures, and corporate accounting standards
- Conduct daily property inspections and implement safety, comfort, and cleanliness measures
- Lead daily huddles and weekly leadership meetings
- Select, train, and direct department managers, supervisors, and other employees
- Monitor employee performance, development, and conduct performance appraisals
- Reduce accidents and minimize workers compensation and unemployment claims
- Maintain visibility and availability for guests
- Offer proactive assistance throughout the hotel
- Thoroughly implement brand service culture
- Manage budget adherence and cost control
- Develop cost-saving and improvement actions
- Plan management team schedules, recruitment, and training
- Work front desk shifts as needed
- Address guest complaints, incidents, and accidents
- Liaise with public authorities regarding licensing
- Attend departmental meetings
- Perform other duties as required
- Maintain professional appearance at all times
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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