Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $46,200.00 - $69,100.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Career development opportunities
Employee Discounts
401(k) Plan
Employee assistance program
Job Description
The Pollo Nation is a vibrant and growing restaurant chain dedicated to delivering authentic, high-quality food experiences with a commitment to excellent customer service. Known for its lively atmosphere and passionate team, the company prides itself on fostering a culture where employees can grow professionally and contribute to the brand's success. Emphasizing inclusion and diversity, the Pollo Nation strives to create a welcoming environment for guests and staff alike. With several locations nationwide, the business offers stability, career advancement opportunities, and a positive work environment that supports continuous learning and leadership development.
The Manager in Training (MIT) role at... Show More
The Manager in Training (MIT) role at... Show More
Job Requirements
- High school diploma or GED
- 3-5 years of experience in the restaurant industry with at least 2 years in a leadership or supervisory position
- ServSafe Certification
- proficiency with technology systems including HRIS platforms Outlook and internal company tools
- strong verbal and written communication skills in English
- ability to lead and develop teams effectively
- basic computer skills
- willingness to work in a temperature-controlled restaurant environment
- ability to sit talk hear frequently use hands to handle or feel occasionally stand and walk
- ability to adhere to safety and operational protocols
Job Qualifications
- High school diploma or GED required
- 3-5 years of experience in the restaurant industry with at least 2 years in a supervisory or leadership role
- ServSafe Certification required
- proficiency with technology systems including HRIS platforms Outlook and internal company tools
- strong verbal and written communication skills in English
- proven leadership ability team development experience and a passion for operational excellence
- basic computer skills
- Excel knowledge preferred
Job Duties
- Oversee day-to-day restaurant operations ensuring food quality safety cleanliness and consistent service and presentation
- support a high-performing team culture through ongoing coaching engagement and accountability
- model and coach hourly team members and managers in delivering exceptional guest service and addressing guest concerns with urgency and care
- supervise and assist in leading a team of 25+ employees ensuring adherence to company and regulatory standards
- conduct daily pre-shift meetings huddles to align teams on goals service standards and operational updates
- assist in scheduling inventory ordering payroll fund handling and reconciliation processes
- participate in hiring onboarding training and developing both hourly team members and future leaders
- monitor labor and financial performance and help drive achievement of key targets sales labor transactions and EBITDA
- maintain facility cleanliness and equipment functionality report any issues promptly
- ensure timely and accurate incident reporting compliance with all safety protocols and maintenance of a safe inclusive work environment
- support the implementation of guest experience initiatives to improve customer satisfaction and social review performance
- embrace change with a positive attitude and adaptability in a dynamic environment
- make sound decisions under pressure and help navigate operational challenges
- perform other duties as assigned in alignment with company policies and procedures
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: