Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Medical
Dental
Vision
Life insurance
Voluntary coverages
Paid Time Off
401(k)
Job Description
Roberts Resorts & Communities is a nationally recognized organization specializing in managing a portfolio of resort and community properties. With a mission centered around building community and fulfilling dreams, Roberts Resorts & Communities serves approximately 30,000 families. Their work ethic is deeply rooted in the core values of resourcefulness, integrity, passion, and delivering epic customer service. These foundational values drive the company’s commitment to making a meaningful difference in the lives of residents and guests alike. As an expanding enterprise, they emphasize innovation and exceptional service, positioning themselves as leaders in the hospitality and property management market.
The ro... Show More
The ro... Show More
Job Requirements
- Constantly stand, walk, push, pull, lift grasp, bend and kneel
- Frequently use arms and hands
- Manual dexterity for handling paperwork and using office equipment
- Clear vision and hearing for reviewing documents and communicating effectively
- Capability to lift up and carry up to 30 pounds
Job Qualifications
- 8–12+ years in hands-on GM, hospitality, or multi-site operations leadership
- Direct experience with RV, MH, hospitality, or mixed-use properties
- Strong people instincts
- Financial acumen
- Operational discipline
- Proven ability to manage complex operations personally
Job Duties
- Be highly visible on the property
- Know residents, RV guests, and community members personally
- Model hospitality for transient guests while maintaining strong resident relationships
- Maintain constant awareness of property condition, staffing, and operational issues
- Serve as the senior authority on-site for all four assets
- Own daily operations while setting long-term direction
- Make real-time decisions and solve problems directly when needed
- Personally engage with RV guests and community residents
- Set and model hospitality standards
- Serve as escalation point for high-impact issues
- Conduct regular site walks and inspections
- Ensure cleanliness, curb appeal, safety, and maintenance standards
- Maintain hands-on knowledge of infrastructure and utilities
- Directly lead the current Property Manager
- Build and develop Assistant Managers and department leads
- Coach teams through observation and real-time feedback
- Address performance issues promptly and directly
- Full ownership of portfolio P&L
- Drive NOI through occupancy, rate discipline, collections, and expense control
- Actively manage budgets, forecasts, and variances
- Oversee preventative maintenance and capital execution
- Partner with corporate teams on long-term asset planning
- Provide accurate, ground-truth reporting to the COO
- Surface risks early based on firsthand operational knowledge
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
OysterLink is built for hospitality recruitment.
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