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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $56,650.00 - $64,375.00
Work Schedule
Standard Hours
Benefits
Medical
Dental
Vision
401k
Paid Time Off
Tuition Reimbursement
Job Description
Qdoba Mexican Eats is a leading fast-casual restaurant chain known for its commitment to serving delicious, high-quality Mexican cuisine with fresh ingredients and exceptional customer service. Established with a passion for flavor and community, Qdoba offers a dynamic and welcoming environment for both customers and employees. The company prides itself on its innovative approach to the quick service restaurant (QSR) industry, emphasizing a guest-centric culture and fostering growth and development among its team members. As a recognized brand in the competitive food service market, Qdoba continues to expand and thrive by upholding its core values of quality, hospitality, and inclusivity.Show More
Job Requirements
- At least 18 years old
- high school diploma or equivalent
- 5+ years of QSR experience
- minimum 2 years in a leadership role
- excellent prioritization and interpersonal skills
- strong problem-solving and collaboration skills
- effective verbal and written communication skills
- highly motivated and organized
- demonstrate integrity and ethical behavior
- valid driver's license
- ability to lift equipment and cases weighing 10-50 lbs
- ability to speak and hear clearly on telephone and in person
- ability to operate a computer such as desktop or tablet
- if opting to deliver catering orders, must have an operable personal cell phone and use it to track catering orders in accordance with safety procedures
Job Qualifications
- High school diploma or equivalent
- 5+ years QSR experience with 2+ years in a leadership position
- excellent prioritization, interpersonal, problem-solving, and collaboration skills
- effective verbal and written communication skills
- highly motivated and organized
- demonstrates integrity and ethical behavior
- ability to take direction from individuals in higher-level positions
- comfortable working in a fast-paced environment
- proven ability to recruit, hire, coach, train and motivate employees
- must have a valid driver's license
Job Duties
- Maintain fast, accurate service, provide excellent customer service, and model restaurant hospitality responding to guest questions, concerns and complaints in a timely and professional manner to ensure positive resolution and guest recovery
- trains, develops, coaches, and evaluates employee performance
- ensures systems for training employees are fully implemented and followed
- maximize store sales goals versus budget, including participation in marketing programs
- oversee and partner on increasing catering sales
- train, monitor, and reinforce food safety procedures
- work with the leadership team to meet sales goals
- manage food and labor costs
- execute company policies and procedures, ensuring compliance with all state and federal labor laws and regulations
- monitor food inventory levels and order product when necessary
- manage and maintain safe working conditions
- manage employees in a manner that encourages them to grow with the company and reduce turnover
- focuses efforts on developing long term sales growth initiatives designed to drive profitable sales growth
- responsible for the new hire life cycle including the interview and selection process along with proper training
- anticipate and identify problems and initiate appropriate corrective action
- ensure continual improvement of quality, service, and cleanliness
- identifies and develops internal candidates for management and shift lead positions
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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