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General Manager - MI

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $56,650.00 - $64,375.00
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Work Schedule

Standard Hours
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Benefits

Medical
Dental
Vision
401k
PTO
Tuition Reimbursement

Job Description

QDOBA Mexican Eats is a well-established fast-casual restaurant chain renowned for its commitment to delivering authentic and flavorful Mexican cuisine with fresh ingredients and a vibrant dining experience. Founded in 1995, QDOBA has grown significantly and now operates across numerous locations where the focus is on crafting craveable, customizable meals that meet diverse taste preferences. The company prides itself on innovation, quality, and a welcoming atmosphere that draws customers seeking both speed and flavor in their dining choices. QDOBA emphasizes a people-centric culture, supporting its employees' growth and development while maintaining high standards of hospitality and guest satisfaction.
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Job Requirements

  • Be at least 18 years old
  • high school diploma or equivalent
  • 5+ years QSR experience
  • 2+ years leadership experience
  • valid driver’s license
  • ability to lift 10-50 lbs
  • ability to speak and hear clearly on phone and in person
  • ability to operate a computer or tablet
  • if delivering catering orders, have an operable personal cell phone and use it to track departures and deliveries as required
  • comfortable working in a fast-paced environment

Job Qualifications

  • High school diploma or equivalent
  • 5+ years QSR experience with 2+ years in a leadership position
  • excellent prioritization, interpersonal, problem-solving, and collaboration skills
  • effective verbal and written communication skills
  • highly motivated and organized
  • demonstrates integrity and ethical behavior
  • able to take direction from individuals in higher-level positions
  • comfortable working in a fast-paced environment
  • proven ability to recruit, hire, coach, train and motivate employees
  • must have a valid driver’s license

Job Duties

  • Maintain fast, accurate service
  • provide excellent customer service
  • model restaurant hospitality responding to guest questions, concerns and complaints in a timely and professional manner to ensure positive resolution and guest recovery
  • train, develop, coach, and evaluate employee performance
  • ensure systems for training employees are fully implemented and followed
  • maximize store sales goals versus budget, including participation in marketing programs
  • oversee and partner on increasing catering sales
  • train, monitor, and reinforce food safety procedures
  • work with the leadership team to meet sales goals
  • manage food and labor costs
  • execute company policies and procedures, ensuring compliance with all state and federal labor laws and regulations
  • monitor food inventory levels and order product when necessary
  • manage and maintain safe working conditions
  • manage employees in a manner that encourages them to grow with the company and reduce turnover
  • focus efforts on developing long term sales growth initiatives designed to drive profitable sales growth
  • responsible for the new hire life cycle including the interview and selection process along with proper training
  • anticipate and identify problems and initiate appropriate corrective action
  • ensure continual improvement of quality, service, and cleanliness
  • identify and develop internal candidates for management and shift lead positions

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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