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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $56,650.00 - $64,375.00
Work Schedule
Standard Hours
Benefits
Medical
Dental
Vision
401k
PTO
Tuition Reimbursement
Job Description
Qdoba Mexican Eats is a well-known fast casual restaurant chain specializing in Mexican-style cuisine. Established with a focus on fresh, high-quality ingredients and customizable menu options, Qdoba has grown across the United States, serving customers in a vibrant, welcoming dining environment. The company is committed to creating a people-first culture that values diversity and inclusion, evidence of which is seen in its hiring practices and its dedication to equal employment opportunities across all protected classifications. Qdoba prides itself on blending talented individuals to create great flavors and a memorable guest experience. The restaurant chain is recognized for its dedication to... Show More
Job Requirements
- At least 18 years old
- high school diploma or equivalent
- 5+ years QSR experience with 2+ years in a leadership position
- ability to lift equipment and cases weighing 10-50 lbs
- able to speak and hear clearly on telephone and in person
- able to operate a computer, desktop, tablet, etc
- must have a valid driver's license
- have an operable personal cell phone if opting to deliver catering orders
- use personal cell phone to track departure and delivery of catering orders in accordance with safety procedures (no device usage while driving)
Job Qualifications
- High school diploma or equivalent
- 5+ years QSR experience with 2+ years in a leadership position
- excellent prioritization, interpersonal, problem-solving, and collaboration skills
- effective verbal and written communication skills
- highly motivated and organized
- demonstrates integrity and ethical behavior
- comfortable working in a fast-paced environment
- proven ability to recruit, hire, coach, train and motivate employees
- valid driver's license
Job Duties
- Maintain fast, accurate service, provide excellent customer service, and model restaurant hospitality responding to guest questions, concerns and complaints in a timely and professional manner to ensure positive resolution and guest recovery
- train, develop, coach, and evaluate employee performance
- ensure systems for training employees are fully implemented and followed
- maximize store sales goals versus budget, including participation in marketing programs
- oversee and partner on increasing catering sales
- train, monitor, and reinforce food safety procedures
- work with the leadership team to meet sales goals
- manage food and labor costs
- execute company policies and procedures, ensuring compliance with all state and federal labor laws and regulations
- monitor food inventory levels and order product when necessary
- manage and maintain safe working conditions
- manage employees in a manner that encourages them to grow with the company and reduce turnover
- focus efforts on developing long term sales growth initiatives designed to drive profitable sales growth
- responsible for the new hire life cycle including the interview and selection process along with proper training
- anticipate and identify problems and initiate appropriate corrective action
- ensure continual improvement of quality, service, and cleanliness
- identify and develop internal candidates for management and Shift Lead positions
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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