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Qdoba

General Manager - MI

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $56,650.00 - $64,375.00
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Work Schedule

Standard Hours
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Benefits

Medical
Dental
Vision
401k
PTO
Tuition Reimbursement

Job Description

QDOBA Mexican Eats is a fast-casual restaurant chain specializing in made-to-order Mexican cuisine. Known for its fresh ingredients and customizable menu options, QDOBA has built a strong reputation for delivering high-quality food and excellent customer service across its nationwide locations. The company prides itself on fostering a diverse and inclusive workplace where employees of all backgrounds can thrive and contribute to the brand's success. QDOBA emphasizes its commitment to equal employment opportunities without discrimination based on age, gender, race, or other protected classifications. With a focus on innovative flavors and a team-oriented culture, the restaurant chain continually works to enhance... Show More

Job Requirements

  • Must be at least 18 years old to comply with state and federal laws
  • Ability to lift equipment and cases of product weighing approximately 10-50 lbs
  • Must be able to speak and hear clearly on the telephone and in person
  • Must be able to operate a computer, i.e., desktop, tablet, etc.

Job Qualifications

  • High school diploma or equivalent required
  • 5+ years QSR experience with 2+ years in a leadership position
  • Excellent prioritization, interpersonal, problem-solving, and collaboration skills
  • Effective verbal and written communication skills
  • Highly motivated and organized
  • Demonstrates integrity and ethical behavior
  • Comfortable working in a fast-paced environment
  • Proven ability to recruit, hire, coach, train and motivate employees
  • Must have a valid driver's license

Job Duties

  • Maintain fast, accurate service, provide excellent customer service, and model restaurant hospitality responding to guest questions, concerns and complaints in a timely and professional manner to ensure positive resolution and guest recovery
  • Train, develop, coach, and evaluate employee performance
  • ensure systems for training employees are fully implemented and followed
  • Maximize store sales goals versus budget, including participation in marketing programs
  • Oversee and partner on increasing catering sales
  • Train, monitor, and reinforce food safety procedures
  • Work with the leadership team to meet sales goals
  • Manage food and labor costs
  • Execute company policies and procedures, ensuring compliance with all state and federal labor laws and regulations
  • Monitor food inventory levels and order product when necessary
  • Manage and maintain safe working conditions
  • Manage employees in a manner that encourages them to grow with the company and reduce turnover
  • Focus efforts on developing long term sales growth initiatives designed to drive profitable sales growth
  • Responsible for the new hire life cycle including the interview and selection process along with proper training
  • Anticipate and identify problems and initiate appropriate corrective action
  • Ensure continual improvement of quality, service, and cleanliness
  • Identify and develop internal candidates for management and shift lead positions

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

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