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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Retirement Plan
remote work flexibility
performance bonuses
Job Description
CharterUP is a pioneering technology company transforming the $450 billion group transportation and mobility market with its innovative AI native platform. Specializing in modern charter, shuttle, and emerging autonomous vehicle operations, CharterUP connects enterprises, institutions, and event organizers with thousands of bus operators across the United States. Trusted by numerous Fortune 500 companies, the platform streamlines scheduling, pricing, routing, and dispatch operations with an emphasis on transparency, automation, and scalability. CharterUP has revolutionized an industry long plagued by fragmentation and opacity, facilitating seamless, efficient group travel solutions for airports, campuses, industrial sites, and major events nationwide.
Founded with... Show More
Founded with... Show More
Job Requirements
- Bachelor's degree or equivalent experience
- proven experience in general management, business growth, or strategy roles within marketplace or tech enabled companies
- strong analytical skills with proficiency in data analysis and performance metrics
- experience working closely with product and engineering teams
- excellent leadership and communication skills
- ability to manage cross functional teams remotely
- strong decision making and strategic thinking capabilities
Job Qualifications
- Experience leading growth, strategy, or general management for a marketplace, two sided platform, or high volume SaaS or tech enabled business
- direct exposure to P&L ownership or full business unit economics
- deep partnership experience with product and engineering teams
- strong analytical foundation with comfort in data modeling, experimentation, and metrics driven decision making
- experience improving pricing, funnel conversion, sales productivity, or operating leverage
- ability to influence senior stakeholders and drive alignment across functions
Job Duties
- Own the Marketplace business and product architecture
- run Marketplace as a business unit and commercial product portfolio
- define the Marketplace product strategy in alignment with economic goals
- design and own the scalable growth model across segments, pricing, packaging, and delivery standards
- turn recurring customer needs into structured, repeatable productized offerings
- ensure product roadmap priorities are grounded in margin, automation, and revenue leverage
- establish disciplined feedback loops between Marketplace Sales and Product
- translate frontline friction and customer signals into prioritized product investments with clear ROI
- influence roadmap decisions that reduce manual quoting, routing, and booking
- ensure new capabilities measurably improve conversion, automation rate, and cost of sales
- define which workflows should be automated versus human-assisted
- expand AI-enabled quoting and conversational workflows
- increase bookings processed with minimal manual intervention
- drive scale through systems and product leverage
- improve cost of sales while strengthening customer experience, retention, and NPS
- establish full visibility into Marketplace performance across funnel metrics, pricing, margin, productivity, and retention
- implement dashboards and a disciplined operating cadence tied to forward commitments
- improve forecasting accuracy and economic predictability
- identify and eliminate margin leakage
- balance growth with sustainable unit economics and capital efficiency
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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