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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $50,800.00 - $76,000.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) retirement plan
Paid Time Off
Employee Discounts
Career development opportunities
Job Description
Petco is a leading health and wellness company dedicated to improving the lives of pets, pet parents, and its partners. With over 29,000 employees and more than 1,500 pet care centers operating across the U.S., Mexico, and Puerto Rico, including over 250 Vetco Total Care hospitals and several preventive care clinics, Petco is a category-defining leader in the pet industry. The company is committed to purpose-driven work that aligns with its core values, which include loving all pets like their own, driving outstanding results, and fostering an inclusive and supportive environment for employees. Employing a team that is passionate about... Show More
Job Requirements
- High school diploma or GED preferred
- 3+ years of management experience retail leadership preferred
- Strong people leadership, coaching, and talent development skills
- Solid business, financial, and operational acumen
- Excellent communication, problem-solving, and organizational abilities
- Genuine passion for pets and customer service
- Ability to lift and move objects up to 50 pounds
- Flexible availability to work evenings, weekends, and holidays
- Ability to work in close proximity to animals and exposure to animal dander, odors, and cleaning chemicals
- Full-time availability
- Willingness to travel occasionally for training, meetings, or community engagement
Job Qualifications
- Minimum of 3 years management experience preferably in retail
- Strong people leadership, coaching, and talent development skills
- Solid business, financial, and operational acumen
- Excellent communication, problem-solving, and organizational abilities
- Genuine passion for pets and customer service
- High school diploma or GED preferred
- Completion of Petco leadership development programs may be required for internal candidates
Job Duties
- Champion the health, safety, and humane care of all animals, ensuring Petco standards and policies are consistently met
- Create an environment where pets and pet parents feel welcomed, supported, and cared for
- Lead with integrity, transparency, and an unwavering commitment to doing what's right for pets
- Build and lead an inclusive, energized team that embodies the Petco brand and delivers exceptional service
- Attract, hire, train, coach, and develop diverse talent across all roles within the Pet Care Center
- Create a positive, collaborative culture where partners feel engaged, supported, and empowered to grow
- Own the business: drive sales growth, profitability, and operational excellence
- Analyze financial and operational results, identify opportunities, and take decisive action to improve performance
- Manage labor, payroll, and expenses to maximize productivity and results
- Execute merchandising, inventory, and operational processes to brand and safety standards
- Represent Petco in the community by leading local events, adoption initiatives, and partnerships that strengthen our impact
- Develop a strong leadership bench and succession plan
- Lead performance management, coaching, and accountability for all partners
- Promote continuous learning, growth, and career development
- Foster a culture of teamwork, inclusion, and shared ownership
- Meet or exceed sales, profitability, and operational goals
- Leverage Petco tools, programs, and insights to grow the business
- Review and act on reporting, audits, and Pet Care Center visits
- Ensure safe opening and closing procedures and adherence to security protocols
- Maintain store appearance, cleanliness, and safety standards
- Protect pets, partners, and merchandise through strong loss prevention and inventory controls
- Complete required administrative, payroll, and inventory tasks accurately and on time
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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