Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $68,300.00 - $108,500.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
performance bonuses
Job Description
M&R Hotel Management is a prominent and top-performing hotel operator with nearly two decades of experience in successfully managing a portfolio of hotels. Established with a strong commitment to excellence, the company boasts a 19-year record of delivering exceptional hotel operations that guarantee superior returns on investment for hotel owners and stakeholders. As an industry leader, M&R Hotel Management is recognized for maintaining high operational and service standards, fostering an environment that is both guest-centric and employee-oriented. The organization consistently seeks to expand its leadership team with talented individuals who share its vision of excellence and customer satisfaction. This future... Show More
Job Requirements
- Bachelor's degree or equivalent experience in hospitality management
- Minimum of 5 years experience in hotel management or related leadership role
- Strong knowledge of hotel operational standards and procedures
- Experience with budgeting and financial management
- Proven ability to lead and motivate a team
- Excellent communication and interpersonal skills
- Familiarity with federal, state, and local compliance regulations
- Ability to handle disciplinary actions and enforce policies
- Experience in customer service and conflict resolution
- Proficiency in property management and accounting systems
- Ability to work under pressure and adapt to changing environments
- Knowledge of safety, sanitation, and maintenance standards
- Valid driver's license if required for property supervision
Job Qualifications
- Bachelor's degree in hospitality management or related field preferred
- Previous management experience in hotel or hospitality industry
- Demonstrated leadership abilities and team-building skills
- Strong organizational and problem-solving skills
- Proficiency in Microsoft Office and hotel management software
- Knowledge of OSHA and legal compliance requirements
- Excellent customer service orientation
- Ability to analyze financial reports and budget effectively
- Strong decision-making and conflict resolution skills
- Ability to develop sales and marketing strategies
Job Duties
- Train associates in various departments on job duties
- Maintain open communication between managers and associates
- Enforce company handbook, SOPs, and business conduct codes
- Conduct disciplinary actions when necessary
- Provide tools needed for associates to perform tasks
- Conduct weekly leadership team and staff meetings
- Recruit, interview, and hire new personnel
- Ensure accurate federal, state, and local reporting compliance
- Monitor OSHA information and enforce safety procedures
- Generate and monitor hotel budget, profit and loss statements
- Evaluate staff performance regularly
- Adhere to professionalism and standard operating procedures
- Follow fire prevention and emergency procedures
- Promote a positive and helpful attitude
- Assist other leadership members when needed
- Monitor service trends and resolve guest service issues
- Recognize associates' outstanding service
- Collaborate on sales and pricing strategy development
- Represent the hotel in the market and develop key accounts
- Oversee inventory control and selling strategy
- Manage comp rooms and charity donations inquiries
- Ensure accounting policies and sanitation standards are maintained
- Conduct monthly inspections of guest rooms and public areas
- Ensure preventive maintenance schedules are followed
- Manage accounting systems including payroll and accounts payable
- Assist with property renovation projects and budgets
- Handle legal issues related to building warranties
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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