Company Logo or Photo

General Manager - M&R Hotel Management, NY

Job Overview

briefcase

Employment Type

Full-time
clock

Compensation

Type:
Salary
Rate:
Range $120,000.00 - $150,000.00
clock

Work Schedule

Standard Hours
diamond

Benefits

Health Insurance
Dental Insurance
Paid Time Off
retirement plans
Professional development opportunities
performance bonuses

Job Description

M&R Hotel Management is a highly regarded hotel operator with an impressive 19-year history of consistently delivering successful hotel operations that generate superior returns on investment. Renowned for their commitment to excellence and operational efficiency, M&R Hotel Management has established itself as a leader within the hospitality industry. Their portfolio expansion highlights the company’s ongoing growth and commitment to bringing exceptional leadership talent into their team to uphold their sterling reputation.

M&R Hotel Management operates a diverse range of hotel properties, each managed with a focus on operational excellence, superior guest service, and a steadfast commitment to achieving ... Show More

Job Requirements

  • Bachelor's degree in hospitality management, business administration, or related field preferred
  • minimum of 5 years of experience in hotel management or a comparable supervisory role
  • strong leadership and communication skills
  • thorough knowledge of hotel operational standards and procedures
  • ability to work flexible hours including evenings, weekends, and holidays
  • capability to manage multiple departments and teams
  • knowledge of payroll, accounts payable, and receivable systems
  • experience in budget preparation and financial oversight
  • commitment to maintaining high service and operational standards
  • valid driver's license preferred

Job Qualifications

  • Proven experience in hotel management or a similar leadership role
  • strong understanding of hotel operations and financial management
  • excellent leadership and team-building skills
  • knowledge of federal, state, and local hotel regulations
  • ability to enforce policies and procedures fairly and consistently
  • experience with budgeting, forecasting, and financial reporting
  • strong problem-solving and decision-making abilities
  • excellent communication and interpersonal skills
  • capable of managing multiple priorities effectively
  • customer service-oriented mindset
  • ability to conduct staff training and evaluations
  • familiarity with safety, health, and sanitation standards
  • proficiency in hotel management systems and software

Job Duties

  • Train associates in various departments according to objectives, policies, and procedures
  • keep open communication between managers and associates
  • enforce company handbook, SOPs, and processes consistently and fairly
  • provide disciplinary action when necessary
  • equip associates with necessary tools for job performance
  • take immediate action on hotel problems
  • conduct weekly leadership and staff meetings
  • promote teamwork and morale
  • oversee recruiting, interviewing, screening, and hiring processes
  • ensure compliance with federal, state, and local reporting requirements
  • manage OSHA compliance
  • generate and monitor hotel budget and profit and loss statements
  • monitor salary and wage structures
  • conduct staff evaluations
  • project professionalism and adhere to standard operating procedures
  • follow safety and emergency procedures
  • maintain policies and procedures adherence
  • assist other leadership team members
  • enforce hotel management handbook rules
  • monitor guest service trends and respond to guest feedback
  • resolve service issues satisfactorily
  • recognize outstanding associate service
  • ensure billing problem follow-up
  • understand market conditions and collaborate with sales and revenue teams
  • participate in sales planning and pricing strategies
  • oversee group meeting arrangements
  • investigate lost business
  • develop relationships with key accounts
  • review inventory control and selling strategies
  • manage comp rooms and charity donations
  • ensure achievement of budgeted revenues and profits
  • oversee accounting policies
  • perform hands-on guest service duties
  • enforce food handling sanitation standards
  • conduct sanitation inspections
  • oversee preventative maintenance programs
  • manage accounts payable, receivable, payroll, and restaurant micros system
  • assist engineering with redo projects and budgets
  • review project invoices and bids
  • facilitate approval processes for improvement projects
  • resolve legal warranty issues related to building damage

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

Loading...
We didn't receive the exact location for this job posting,
please contact the employer.