Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $70,880.00 - $88,600.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Paid holidays
Dental Insurance
Health Insurance
Vision Insurance
Job Description
Chuze Fitness is a dynamic and rapidly growing fitness company that is redefining the industry by emphasizing hospitality, community, and compassion. This innovative approach sets Chuze apart by prioritizing people and fostering a welcoming environment where every team member can be authentic and contribute to a culture rooted in kindness. With a focus on creating a vibrant workplace, Chuze Fitness invites individuals from all walks of life who exemplify kindness, sociability, and a strong work ethic to join their team. This inclusive culture encourages growth and personal development, making it not just a job but a rewarding career path.\n\nThe role... Show More
Job Requirements
- High school graduate or equivalent
- 3 years customer service experience
- 3-5 years management experience or equivalent industry work
- Effective problem-solving and critical thinking skills with strong attention to detail
- Teamwork-based mentality with the capacity to deliver and receive feedback
- Organized and accountable with the capacity to set and reach goals
- Capacity to multi-task and handle shifting priorities with attention to detail
- Ability to provide a positive attitude and calm under pressure
- Ability to lead, motivate, and recruit a team with strong interpersonal and communication skills
- Ability to work varied hours, weekends, and opening/closing shifts as needed
Job Qualifications
- High school graduate or equivalent
- 3 years customer service experience
- 3-5 years management experience or equivalent industry work
- Effective problem-solving and critical thinking skills
- Ability to lead, motivate, and recruit a team with strong interpersonal and communication skills
- Strong attention to detail and ability to multitask
- Ability to provide a positive attitude and remain calm under pressure
- Teamwork-based mentality with the capacity to deliver and receive feedback
- Organized and accountable with the capacity to set and reach goals
- Ability to work varied hours, weekends, and opening/closing shifts as needed
- Bilingual in Spanish preferred
- Sports or fitness background preferred
- Bachelor’s degree or currently continuing education preferred
Job Duties
- Lead and train a team of 20-30 employees to go above and beyond in customer service, cleanliness, and culture
- Work alongside your team and complete the full scope of duties expected of the operations staff
- Recruit and onboard new talent by conducting phone screens and in-person interviews
- Oversee all functions of the club, including front desk operations, Kids Club, and Smoothie Bar, if applicable
- Work in close collaboration with the District Leadership Team in all aspects of club operations
- Regularly manage member concerns and guide the team in difficult situations by determining the proper course of action and implementing improvement initiatives
- Establish and maintain productive and proactive cross-departmental communication and understanding of fitness operations, maintenance, and troubleshooting processes
- Act as an extension of the Human Resources department
- Meet club metrics for operational excellence such as labor management, minimizing turnover, enhancing sales, facilities management, and quality assurance
- Develop all direct reports through one-on-one conversations, conducting performance reviews, and coaching documentation, including and up to termination
- Oversee timely completion of inventory orders and securing accurate inventory counts
- Promptly address and resolve emergent issues, ensuring continuous club operations and minimizing any disruptions to the business success
- Complete administrative tasks such as reporting, email management, and effective scheduling
- Prepare and facilitate monthly team meetings in collaboration with club department leaders and assistant manager(s)
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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