General Manager - MA

Worcester, MA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Range $59,768.00 - $67,037.00

Work Schedule

Standard Hours

Benefits

Medical

Dental

Vision

401k

PTO

Tuition Reimbursement

Job Description

Qdoba Mexican Eats is a well-known fast-casual restaurant chain specializing in Mexican cuisine. Founded with a mission to offer fresh, flavorful meals that customers can enjoy in a fast, convenient setting, Qdoba has built a strong reputation for quality and exceptional guest service across a wide network of locations. The company prides itself on fostering a diverse and inclusive work environment where talented individuals come together to create amazing flavors and experiences that keep guests coming back. Qdoba values employee development and offers numerous opportunities for career growth within the company. This restaurant is committed to operational excellence, food safety,... Show More

Job Requirements

At least 18 years old
High school diploma or equivalent
5+ years QSR experience
2+ years in a leadership position
Valid driver's license
Ability to lift 10-50 lbs
Ability to speak and hear clearly on telephone and in person
Ability to operate a computer
Ability to work in a fast-paced environment

Job Qualifications

High school diploma or equivalent required
5+ years QSR experience with 2+ years in a leadership position
Excellent prioritization, interpersonal, problem-solving, and collaboration skills
Effective verbal and written communication skills
Highly motivated and organized
Demonstrates integrity and ethical behavior
Ability to take direction from individuals in higher-level positions
Comfortable working in a fast-paced environment with proven ability to recruit, hire, coach, train and motivate employees
Must have a valid driver's license

Job Duties

Maintain fast, accurate service, provide excellent customer service, and model restaurant hospitality responding to guest questions, concerns and complaints in a timely and professional manner to ensure positive resolution and guest recovery
Trains, develops, coaches, and evaluates employee performance
ensures systems for training employees are fully implemented and followed
Maximize store sales goals versus budget, including participation in marketing programs
Oversee and partner on increasing catering sales
Train, monitor, and reinforce food safety procedures
Work with the leadership team to meet sales goals
Manage food and labor costs
Execute company policies and procedures, ensuring compliance with all state and federal labor laws and regulations
Monitor food inventory levels and order product when necessary
Manage and maintain safe working conditions
Manage employees in a manner that encourages them to grow with the company and reduce turnover
Focuses efforts on developing long term sales growth initiatives designed to drive profitable sales growth
Responsible for the new hire life cycle including the interview and selection process along with proper training
Anticipate and identify problems and initiate appropriate corrective action
Ensure continual improvement of quality, service, and cleanliness
Identifies and develops internal candidates for management and shift lead positions

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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