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Qdoba

General Manager - MA

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $59,768.00 - $67,037.00
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Work Schedule

Flexible
Day Shifts
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Benefits

Medical
Dental
Vision
401k
Paid Time Off
Tuition Reimbursement

Job Description

QDOBA Mexican Eats is a nationally recognized fast-casual restaurant chain specializing in flavorful Mexican cuisine made with fresh, high-quality ingredients. Founded in 1995, QDOBA has grown to become a popular dining destination with locations across the United States and Canada. The company prides itself on its commitment to delivering vibrant flavors, excellent customer service, and a welcoming environment that celebrates diversity and inclusion. QDOBA’s success is built upon a strong brand identity centered around innovation, community engagement, and providing a unique dining experience that keeps guests coming back. As a values-driven organization, QDOBA actively fosters a culture where employees are... Show More

Job Requirements

  • Must be at least 18 years old
  • High school diploma or equivalent
  • Minimum 5 years of quick service restaurant (QSR) experience
  • At least 2 years in a leadership role
  • Ability to lift 10 to 50 pounds
  • Must be able to speak and hear clearly on the telephone and in person
  • Must be able to operate computer devices such as desktop and tablet
  • Valid driver’s license

Job Qualifications

  • High school diploma or equivalent required
  • 5+ years QSR experience with 2+ years in a leadership position
  • Excellent prioritization, interpersonal, problem-solving, and collaboration skills
  • Effective verbal and written communication skills
  • Highly motivated and organized
  • Demonstrates integrity and ethical behavior
  • Able to take direction from individuals in higher-level positions
  • Comfortable working in a fast-paced environment
  • Proven ability to recruit, hire, coach, train and motivate employees
  • Valid driver’s license

Job Duties

  • Maintain fast, accurate service, provide excellent customer service, and model restaurant hospitality responding to guest questions, concerns and complaints in a timely and professional manner to ensure positive resolution and guest recovery
  • Train, develop, coach, and evaluate employee performance
  • ensure systems for training employees are fully implemented and followed
  • Maximize store sales goals versus budget, including participation in marketing programs
  • Oversee and partner on increasing catering sales
  • Train, monitor, and reinforce food safety procedures
  • Work with the leadership team to meet sales goals
  • Manage food and labor costs
  • Execute company policies and procedures, ensuring compliance with all state and federal labor laws and regulations
  • Monitor food inventory levels and order product when necessary
  • Manage and maintain safe working conditions
  • Manage employees in a manner that encourages them to grow with the company and reduce turnover
  • Focus efforts on developing long term sales growth initiatives designed to drive profitable sales growth
  • Responsible for the new hire life cycle including the interview and selection process along with proper training
  • Anticipate and identify problems and initiate appropriate corrective action
  • Ensure continual improvement of quality, service, and cleanliness
  • Identify and develop internal candidates for management and Shift Lead positions

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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