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Qdoba

General Manager - MA

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $59,768.00 - $67,037.00
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Work Schedule

Standard Hours
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Benefits

Medical
Dental
Vision
401k
Paid Time Off
Tuition Reimbursement

Job Description

Qdoba Mexican Eats is a well-established fast-casual restaurant chain known for offering made-to-order Mexican cuisine using fresh ingredients and bold flavors. Founded to provide a flavorful, quick dining option, Qdoba has grown into a respected brand with multiple locations across the United States. The company emphasizes a culture of inclusion and diversity, valuing the unique contributions of every employee to create an exceptional dining experience for guests. With a commitment to quality food and excellent customer service, Qdoba strives to maintain its reputation as a leader in the fast-casual dining segment. The brand fosters a collaborative and supportive work environment,... Show More

Job Requirements

  • Must be at least 18 years old
  • ability to lift equipment and cases of product weighing approximately 10-50 lbs
  • must be able to speak and hear clearly on the telephone and in person
  • must be able to operate a computer such as desktop or tablet
  • meet all applicable labor laws and regulations.

Job Qualifications

  • High school diploma or equivalent
  • 5+ years QSR experience with 2+ years in a leadership position
  • excellent prioritization, interpersonal, problem-solving, and collaboration skills
  • effective verbal and written communication skills
  • highly motivated and organized
  • demonstrates integrity and ethical behavior
  • comfortable working in a fast-paced environment
  • proven ability to recruit, hire, coach, train and motivate employees
  • valid driver’s license.

Job Duties

  • Maintain fast, accurate service, provide excellent customer service, and model restaurant hospitality responding to guest questions, concerns and complaints in a timely and professional manner to ensure positive resolution and guest recovery
  • trains, develops, coaches, and evaluates employee performance
  • ensures systems for training employees are fully implemented and followed
  • maximize store sales goals versus budget, including participation in marketing programs
  • oversee and partner on increasing catering sales
  • train, monitor, and reinforce food safety procedures
  • work with the leadership team to meet sales goals
  • manage food and labor costs
  • execute company policies and procedures, ensuring compliance with all state and federal labor laws and regulations
  • monitor food inventory levels and order product when necessary
  • manage and maintain safe working conditions
  • manage employees in a manner that encourages them to grow with the company and reduce turnover
  • focuses efforts on developing long term sales growth initiatives designed to drive profitable sales growth
  • responsible for the new hire life cycle including the interview and selection process along with proper training
  • anticipate and identify problems and initiate appropriate corrective action
  • ensure continual improvement of Quality, Service, and Cleanliness
  • identifies and develops internal candidates for management and Shift Lead positions.

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location