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General Manager - Little Rock, AR

Little Rock, AR, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $47,500.00 - $71,000.00
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Work Schedule

Standard Hours
Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
retirement savings plan
Employee Discounts
Career Development
Inclusive culture

Job Description

Petco Animal Supplies, Inc. is a leading pet specialty retailer and a category-defining health and wellness company dedicated to improving the lives of pets, pet parents, and Petco partners. With a workforce of over 29,000 employees, Petco operates more than 1,500 pet care centers across the United States, Mexico, and Puerto Rico. These facilities include over 250 Vetco Total Care hospitals, numerous preventive care clinics, and eight distribution centers. Petco is known for its purpose-driven approach, deeply rooted in its core values, which emphasize loving all pets like their own, shaping the future of the pet industry, improving lives, driving... Show More

Job Requirements

  • High school diploma or GED preferred
  • 3+ years of management experience (retail leadership preferred)
  • Strong leadership, coaching, and talent development skills
  • Ability to analyze financial and operational data
  • Excellent communication, problem-solving, and organizational skills
  • Genuine passion for pets and customer service
  • Ability to stand, walk, bend, kneel, reach, and lift up to 50 pounds
  • Flexible availability to work evenings, weekends, and holidays
  • Willingness to engage with customers and work around animals
  • Eligibility for full-time employment

Job Qualifications

  • 3+ years of management experience (retail leadership preferred)
  • Strong people leadership, coaching, and talent development skills
  • Solid business, financial, and operational acumen
  • Excellent communication, problem-solving, and organizational abilities
  • A genuine passion for pets and customer service
  • High school diploma or GED preferred
  • Completion of Petco leadership development programs may be required for internal candidates

Job Duties

  • Champion the health, safety, and humane care of all animals, ensuring Petco standards and policies are consistently met
  • Create an environment where pets and pet parents feel welcomed, supported, and cared for
  • Lead with integrity, transparency, and an unwavering commitment to doing what’s right for pets
  • Build and lead an inclusive, energized team that embodies the Petco brand and delivers exceptional service
  • Attract, hire, train, coach, and develop diverse talent across all roles within the Pet Care Center
  • Create a positive, collaborative culture where partners feel engaged, supported, and empowered to grow
  • Lead by example with coaching, celebrating wins, and making work meaningful and fun
  • Own the business by driving sales growth, profitability, and operational excellence
  • Analyze financial and operational results, identify opportunities, and take decisive action to improve performance
  • Manage labor, payroll, and expenses to maximize productivity and results
  • Execute merchandising, inventory, and operational processes to brand and safety standards
  • Represent Petco in the community by leading local events, adoption initiatives, and partnerships that strengthen impact
  • Develop a strong leadership bench and succession plan
  • Lead performance management, coaching, and accountability for all partners
  • Promote continuous learning, growth, and career development
  • Foster a culture of teamwork, inclusion, and shared ownership
  • Meet or exceed sales, profitability, and operational goals
  • Leverage Petco tools, programs, and insights to grow the business
  • Review and act on reporting, audits, and Pet Care Center visits
  • Ensure safe opening and closing procedures and adherence to security protocols
  • Maintain store appearance, cleanliness, and safety standards
  • Protect pets, partners, and merchandise through strong loss prevention and inventory controls
  • Complete required administrative, payroll, and inventory tasks accurately and on time

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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