General Manager, Licensed Cosmetologist

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $18.00 - $26.00
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Work Schedule

Standard Hours
Weekend Shifts
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Benefits

Medical
Dental
Vision
FSA
Employee assistance program
Pre-tax commuter
Life AD&D
short-term disability
long-term disability
accident insurance
Critical Illness Hospital
hospital indemnity
Parental leave
Team member discount
Pet insurance
One Medical Membership
College Tuition Benefit
401k Plans
Paid vacation time
Paid holidays

Job Description

Madison Reed is a leading innovator in the beauty and hair care industry, widely recognized for its premium hair color products and exceptional customer service. With a strong commitment to redefining the hair color experience, Madison Reed has established Hair Color Bars nationwide, where customers can enjoy professional services delivered by a passionate and skilled team in a welcoming environment. The company blends technology, creativity, and community engagement to deliver top-tier hair color solutions while promoting values of love, joy, trust, courage, and responsibility. Madison Reed is also dedicated to providing inclusive, equitable employment opportunities and fostering a workplace culture... Show More

Job Requirements

  • Active cosmetology license in the state in which you are applying
  • Minimum 2 years of salon and retail experience
  • At least 2 years of operational management experience
  • Experience supervising team members and participating in hiring, training and scheduling
  • Strong technical proficiency in hair coloring
  • Ability to meet physical demands including standing and walking for extended periods
  • Availability to work on weekends, holidays, and peak business times
  • Strong communication skills in English
  • Ability to manage multiple responsibilities and lead a diverse team

Job Qualifications

  • Active cosmetology license in the state in which you are applying
  • 2 plus years of salon and retail experience
  • 2 plus years of operational management experience
  • 2 plus years supervising other team members and participating in hiring, training and scheduling
  • Strong level of technical proficiency as a colorist
  • Proven track record of exceeding key operational and performance metrics
  • Fluency in English

Job Duties

  • Demonstrate and continue to develop leadership skills to provide a top tier employee and guest experience aligned with our values of love, joy, trust, courage and responsibility
  • Lead by example through exhibiting sales and service behaviors in all interactions and communication with guests, including resolving guest service issues
  • Ensure all aspects of the business are staffed and resourced, including but not limited to front of house operations, adhering to all company standard operating procedures, assisting guests with retail orders, managing bookings, services and memberships
  • Demonstrate mastery of all services provided at our Madison Reed Hair Color Bar's, including stepping in and working behind the chair as needed
  • Ability to step in for district support as needed by the district manager which could include training a new manager, supporting them remotely, or visiting nearby location to support on site
  • Achieve monthly sales goals and other key performance indicators, including but not limited to retail sales, services, memberships
  • Ensures Hair Color Bar meets company standards as it relates to cleanliness, merchandising, inventory, company asset security
  • Demonstrate mastery of all Madison Reed systems, policies, processes and procedures
  • Coach and develop team members to ensure the highest level of team culture, guest satisfaction, and Hair Color Bar performance through aligning individuals' unique talents and abilities with the most relevant responsibilities
  • Owns recruiting, interviewing, onboarding, performance management, coaching, talent development and training of all team members
  • Manage employee schedules based on forecasts and business needs and in compliance with local labor laws, budgets and breaks and meals

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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