Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $80,000.00 - $90,000.00
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
employee recognition programs
401k
Tuition Reimbursement
Job Description
LEGOLAND Discovery Center Michigan, located in Auburn Hills, is a premier family entertainment destination offering a unique, engaging experience centered around LEGO bricks and creative play. As part of the globally recognized LEGOLAND brand operated by Merlin Entertainments, this attraction draws families and visitors who enjoy immersive exhibits, rides, and interactive activities geared toward children and adults alike. The center prides itself on delivering exceptional and memorable experiences that combine education, entertainment, and creativity in a safe, welcoming environment. With a focus on guest satisfaction and operational excellence, LEGOLAND Discovery Center Michigan is committed to being an industry leader in... Show More
Job Requirements
- Bachelor's degree in business management or marketing preferred
- minimum 3 years of experience at a manager level in a high visitor volume environment
- proven track record of delivering EBITDA targets for at least 2 years
- experience working with children and families preferred
- strong leadership business acumen and operational mindset
- financially astute with strong analytical and detail-oriented skills
- creative charismatic and able to inspire innovation and drive results
- adaptable resilient and confident with a make it happen attitude
- excellent communicator with strong relationship-building and negotiation skills
- self-aware empathetic and committed to team collaboration
- passionate about delivering exceptional guest and customer service
- thrives in fast-paced dynamic environments with a focus on the big picture
Job Qualifications
- Bachelor's degree in business management or marketing preferred
- minimum 3 years of experience at a manager level in a high visitor volume environment
- proven track record of delivering EBITDA targets for at least 2 years
- experience working with children and families preferred
- strong leadership business acumen and operational mindset
- financially astute with strong analytical and detail-oriented skills
- creative charismatic and able to inspire innovation and drive results
- adaptable resilient and confident with a make it happen attitude
- excellent communicator with strong relationship-building and negotiation skills
- self-aware empathetic and committed to team collaboration
- passionate about delivering exceptional guest and customer service
- thrives in fast-paced dynamic environments with a focus on the big picture
Job Duties
- Champion a guest-first culture and use data to understand and improve guest experience
- lead the development and execution of strategic marketing plans across all channels
- segment and target audiences identifying new markets and growth opportunities
- serve as a visible values-driven Brand Ambassador internally and externally
- ensure strong financial performance including delivery of EBITDA P&L ROI and cost control targets
- optimize Revenue Per Capita and channel yield activate Midway revenue levers
- drive productivity strategies and sustainable long-term growth
- oversee capital project delivery on time on budget and with desired returns
- foster a high-performance team culture with strong employee engagement
- lead HR and talent development processes focusing on DEIA wellbeing and succession planning
- build diverse customer-centric teams and develop leaders across functional areas
- maintain a low-risk compliant operating environment with robust safety and profit protection
- ensure operational efficiency appropriate staffing and consistent delivery of world-class experiences
- manage all employment policies and procedures in partnership with HR
- create and sustain external partnerships with nonprofits local businesses and authorities
- use customer insights and analytics to drive strategic decision-making
- execute change initiatives and adapt quickly to evolving business needs
- promote open communication safety and a collaborative team culture
- deliver on all CSR targets and represent the brand with integrity in the local community
- perform other duties as assigned in alignment with the scope of the role
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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