General Manager (LEGOLAND Discovery Center)

Warren, MI, USA|

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Range $80,000.00 - $90,000.00

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Paid Time Off

employee recognition programs

401(k) Plan

Tuition Reimbursement

Career advancement opportunities

Job Description

The LEGOLAND Discovery Center Michigan, located in Auburn Hills, is a premier indoor family entertainment destination that offers a unique blend of creativity, fun, and learning centered around the iconic LEGO brand. As part of the globally recognized network of LEGOLAND Discovery Centers, this establishment provides an immersive experience designed particularly for families with children. Visitors can enjoy a variety of attractions including interactive rides, build zones, 4D cinemas, and themed play areas that foster imagination and teamwork. The Center is committed to delivering world-class guest experiences while maintaining a safe and engaging environment. This commitment is supported by a... Show More

Job Requirements

Bachelor's degree in business, management, or marketing preferred
minimum 3 years of experience at a manager level in a high visitor volume environment
proven track record of delivering EBITDA targets for at least 2 years
experience working with children and families preferred
strong leadership skills
excellent communication skills
ability to adapt in fast-paced environments
financial and analytical skills
team collaboration skills
passion for customer service
resilience and confidence

Job Qualifications

Bachelor's degree in business, management, or marketing preferred
minimum 3 years of experience at a manager level in a high visitor volume environment
proven track record of delivering EBITDA targets for at least 2 years
experience working with children and families preferred
strong leadership, business acumen, and operational mindset
financially astute with strong analytical and detail-oriented skills
creative, charismatic, and able to inspire innovation and drive results
adaptable, resilient, and confident with a make it happen attitude
excellent communicator with strong relationship-building and negotiation skills
self-aware, empathetic, and committed to team collaboration
passionate about delivering exceptional guest and customer service
thrives in fast-paced, dynamic environments with a focus on the big picture

Job Duties

Champion a guest-first culture and use data to understand and improve guest experience
lead the development and execution of strategic marketing plans across all channels
segment and target audiences, identifying new markets and growth opportunities
serve as a visible, values-driven brand ambassador internally and externally
ensure strong financial performance including delivery of EBITDA, P&L, ROI, and cost control targets
optimize Revenue Per Capita and channel yield
activate Midway revenue levers
drive productivity strategies and sustainable long-term growth
oversee capital project delivery on time, on budget, and with desired returns
foster a high-performance team culture with strong employee engagement
lead HR and talent development processes focusing on DEI&A, wellbeing, and succession planning
build diverse, customer-centric teams and develop leaders across functional areas
maintain a low-risk, compliant operating environment with robust safety and profit protection
ensure operational efficiency, appropriate staffing, and consistent delivery of world-class experiences
manage all employment policies and procedures in partnership with HR
create and sustain external partnerships with nonprofits, local businesses, and authorities
use customer insights and analytics to drive strategic decision-making
execute change initiatives and adapt quickly to evolving business needs
promote open communication, safety, and a collaborative team culture
deliver on all CSR targets and represent the brand with integrity in the local community
perform other duties as assigned in alignment with the scope of the role

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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