Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $31.00
Work Schedule
Flexible
Benefits
Competitive wages
Annual performance reviews
Merit increases
Production bonuses up to 20% quarterly
Optional earned wages access
401(k) match with 50% company match up to 1% of salary after three months
Medical insurance
Dental Insurance
Vision Insurance
FSAs
HSAs
accident insurance
critical illness insurance
Hospital Indemnity insurance
40 hours paid sick time annually
Two consecutive days off weekly
Approximately 2 weeks paid time off annually
12 Weeks Paid Parental Leave
Holiday pay for 12 recognized holidays
Free 24/7 mental health support
30% team discount
Early access to new flavors
FIGO pet insurance
Education reimbursement up to $1,800 annually
Commuter FSAs
UHC Wellness Rewards up to $1,000
Inclusive culture
Job Description
Salt & Straw is a renowned artisanal ice cream company known for its innovative flavors and strong community presence. Since its inception, Salt & Straw has grown from a small local favorite to a widely recognized brand celebrated for crafting unique, high-quality ice cream experiences that bring people together. This company prides itself on its commitment to creativity, sustainability, and exceptional guest service. Each shop serves not just ice cream but moments of joy, smiles, and memories, making Salt & Straw a beloved destination for ice cream enthusiasts. Located in Lake Oswego, Oregon, this particular shop embodies the brand’s dedication... Show More
Job Requirements
- No education level required
- 3+ years experience in food service fast-casual dining or hospitality-focused industry
- 2+ years progressive experience as a leader manager supervisor
- 1+ years experience leading a team of 10+ Team Members in a high-volume retail restaurant establishment
- Valid Manager Food Safety Certification required within 30 days of employment or as per state/local laws
- Ability to work evenings and late nights weekends and holidays
- Fluency in English
Job Qualifications
- High school diploma/GED
- 3+ years of experience in food service fast-casual dining or hospitality-focused industry
- 2+ years of progressive experience as a leader/manager/supervisor
- 1+ years of experience in leading a team of 10+ Team Members in a high-volume retail/restaurant establishment
- Valid Manager Food Safety Certification (required within 30 days of the start of employment or based on state or local requirement)
- Desire to coach mentor motivate and manage Team Members with demonstrated ability to build and lead high-performing teams
- Ability to work with people of all backgrounds and identities
- Strong business acumen with a focus on sales growth cost control and profitability
- Passionate about delivering outstanding guest experiences and leading a team with integrity
- Excellent leadership and interpersonal skills with the ability to effectively communicate and build rapport with individuals at various levels of the organization
- Self-directed with organizational and problem-solving skills ability to prioritize work effectively and positively under pressure and amidst changing priorities
- Ability to thrive in a fast-paced dynamic environment with a hands-on approach
- Excellent collaboration and communication skills and the ability to bring Legendary Hospitality into all interactions with team direct reports and guest and vendor relationships
- Proficiency in MS Office
- Fluency in English
- Ability to work evenings and late nights weekends and holidays
Job Duties
- Oversee day-to-day operations including staffing payroll scheduling banking supplies procurement inventory management and product quality assurance
- Ensure all operational standards safety and health regulations are consistently met
- Manage labor costs to align with budget expectations optimizing for profitability
- Recruit hire train and retain a high-performing team including Assistant General Managers Shift Coordinators and Scoopers Provide coaching performance feedback documentation and development opportunities to Team Members
- Lead by example in delivering outstanding guest service ensuring every guest feels welcomed and delighted
- Facilitate timely clear communication of company updates and initiatives to align and engage the team while consistently representing the shop's needs and feedback to other departments
- Resolve guest complaints and issues promptly using them as opportunities to improve service quality
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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