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Aramark

General Manager - Indianapolis Zoo

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
bonus eligibility
Paid Time Off
Professional Development
Employee assistance program
retirement savings plan
Flexible work schedules

Job Description

Aramark Sports & Entertainment is a leading provider specializing in food and beverage operations, among other services, across various venues including sports arenas, entertainment complexes, and unique attractions like zoos. The company is renowned for managing high-volume, complex venues and delivering exceptional guest experiences through innovative concepts and dedicated service. With a presence in 19 countries worldwide, Aramark proudly serves millions of customers daily, emphasizing a culture of health, well-being, diversity, equity, and inclusion. Their mission is rooted in service, striving to do great things for their clients, communities, and the planet. They are committed to providing equal employment opportunities... Show More

Job Requirements

  • Minimum of 5+ years of large venue or multi-unit management experience
  • Experience in premium and concessions management preferred
  • Proven direct P&L responsibility in a similar environment
  • Strong leadership skills managing large teams in fast-paced settings
  • Ability to manage client relationships effectively
  • Capacity to develop new food and beverage concepts
  • Excellent communication skills
  • Flexibility to work evenings, weekends, and holidays
  • Willingness to be hands-on in daily operations

Job Qualifications

  • Minimum of 5+ years of large venue or multi-unit management experience is required
  • Premium and concessions management experience preferred
  • Direct P&L responsibility within a comparably scoped environment
  • Ability to lead a large team of culinary & operations managers in a high volume, fast-paced environment
  • Ability to lead in a complex environment with a keen focus on client and guest service, entrepreneurship, while building and growing a strong business is essential to success in this role
  • A passion for food & beverage with an ability to identify and develop successful concepts
  • Ability to communicate effectively with clients and senior management
  • Ability to respond effectively to changing demands
  • P&L accountability and/or contract-managed service experience is desirable
  • Candidate must be willing to be hands-on with staff and operations and be willing to work flexible hours that include evenings, weekends and holidays

Job Duties

  • Full P&L responsibility in regard to food and beverage
  • Manage the client relationship at the location, while providing hands on execution and leadership of operations
  • Leadership of a large team of managers and workforce throughout multiple units and concepts
  • Developing new concepts to increase existing revenue sources for public foods/concessions, premium service and catering outlets
  • Partner with the Senior General Manager and regions Vice President of Operations to plan and execute business development strategy for growth
  • Recruitment and development of new and existing managers
  • Interact successfully with the client, stadium guests and team members on a regular basis

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location