General Manager (IL)

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
On-call
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Benefits

competitive wage
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities

Job Description

QSL Management is a fast-growing senior living company committed to providing seniors with luxurious, comfortable resort-style homes that prioritize wellness, security, longevity, family, joy, and self-worth. With a mission to foster an environment where seniors feel valued and supported, QSL Management emphasizes the importance of core values such as Excellence, Compassion, Respect, Leadership, Integrity, Safety, and Joy. The company not only focuses on creating top-tier living environments for residents but also cultivates a workplace where team members can grow, thrive, and build rewarding careers. As a leader in the senior living industry, QSL Management offers competitive wages, comprehensive benefits packages,... Show More

Job Requirements

  • Bachelor's degree preferred
  • two to four years of operations management experience
  • successful senior living or related field work history
  • experience in recruiting and managing staff
  • knowledge of facilities management
  • proficiency in computer systems
  • compliance with motor vehicle policies
  • valid driver's license
  • ability to provide on-call and overnight coverage
  • willingness to work various positions as needed

Job Qualifications

  • Bachelor's degree in business administration, healthcare administration, hospitality, or related field preferred
  • two to four years of experience in operations management with success in meeting financial goals in senior living, assisted living, long-term care, hospitality, restaurant, or retail management
  • successful work history in senior living or related fields
  • demonstrated success in operating and maintaining a quality, customer service-focused workforce
  • experience in recruiting, training, and developing team members
  • understanding of performance management expectations
  • understanding of facilities management
  • proficient knowledge of computer systems including Microsoft Office Suite
  • compliance with Company's Motor Vehicle Policy
  • valid driver's license

Job Duties

  • Partner with the Regional Vice President in the development of sales and operations strategies and tactics
  • regularly communicate community performance with Regional Vice President
  • supervise and partner with Community Sales Manager to assess competitive threats and sales plans
  • perform scheduled marketing and sales activities including calls, tours, and sales meetings
  • implement strategies regarding labor, occupancy, expenses, and quality enhancement
  • assist in developing community budgets and capital requirements including forecasting and approving expenses
  • act as a liaison between field operations and Support Center
  • perform regular building needs and preventative maintenance reviews
  • provide on-call and overnight coverage as needed
  • work in various community positions as needed
  • build a high-performing team and maintain employee engagement
  • interview, hire, train, schedule, develop, and manage assigned staff
  • meet financial management requirements
  • maintain a safe working and living environment
  • conduct monthly resident and staff meetings
  • develop and maintain relationships with key stakeholders
  • perform additional duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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