Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $70,000.00 - $80,000.00
Work Schedule
On-call
Benefits
competitive wage
Excellent Benefits Package
Career advancement opportunities
supportive work environment
comprehensive training
Positive company culture
Employee engagement programs
Job Description
QSL Management is a rapidly expanding senior living company committed to providing seniors with luxurious, comfortable resort-style homes that prioritize wellness, security, longevity, family, joy, and self-worth. As a leader in the senior living industry, QSL Management fosters a supportive, positive environment where team members are encouraged to grow professionally and personally. The company's culture is deeply rooted in core values such as Excellence, Compassion, Respect, Leadership, Integrity, Safety, and Joy. These principles guide every action and decision, ensuring that both residents and employees experience a high standard of care and satisfaction. The company offers a competitive wage along with... Show More
Job Requirements
- Bachelor's degree preferred
- Two to four years experience in operations management
- Successful history in senior living or related fields
- Experience in team recruitment, training, and development
- Understanding of performance management
- Knowledge of facilities management
- Proficient in Microsoft Office
- Compliance with motor vehicle policies
- Valid driver's license
- Ability to perform driving duties with company or personal vehicle
Job Qualifications
- Bachelor's degree in business administration, healthcare administration, hospitality, or related field preferred
- Two to four years of experience in operations management with success in meeting financial goals in senior/retirement living, assisted living, long-term care, hospitality, restaurant or retail management
- Successful work history in senior living, long-term care, hospitality, restaurant or retail management
- Demonstrated success in operating and maintaining a quality, customer service focused workforce
- Experience recruiting, training, and developing team members
- Understanding of performance management expectations
- Knowledge of facilities management and maintenance
- Proficient with Microsoft Office Suite
- Compliance with Company Motor Vehicle Policy standards
- Valid driver's license
Job Duties
- Partner with the Regional Vice President in developing sales and operations strategies and tactics
- Regularly communicate community performance with Regional Vice President
- Supervise and collaborate with Community Sales Manager to assess competitive threats and sales plans
- Perform scheduled marketing and sales activities including calls, tours, and sales meetings
- Implement strategies regarding labor, occupancy, expenses, and quality enhancement, reviewing and redirecting as necessary
- Assist in developing community budgets and capital requirements including forecasting and expense approval
- Act as liaison between field operations and Support Center, building strong relationships
- Perform regular reviews and recommend on building needs and preventative maintenance
- Provide on-call and overnight coverage as needed
- Work in various community positions when required due to training, PTO coverage, or absences
- Build and maintain a high-performing team achieving company engagement standards
- Manage interviewing, hiring, training, scheduling, development, and performance of assigned staff
- Meet financial management requirements
- Maintain a safe working and living environment
- Conduct monthly resident and staff meetings to communicate effectively
- Develop and maintain positive relationships with stakeholders
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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