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General Manager II

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $75,444.00 - $88,758.00
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Work Schedule

Rotating Shifts
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Benefits

Dental Insurance
Referral program
Commuter assistance
Employee assistance program
401(k) matching
Tuition Reimbursement
Opportunities for advancement
Vision Insurance
Life insurance
Paid holidays
Paid Time Off

Job Description

HMSHost is a leading global provider specializing in food and beverage services specifically tailored for travel venues such as airports, highways, and shopping malls around the world. With its headquarters in the United States, HMSHost operates a wide network of restaurants, quick service, and casual dining establishments situated in high-traffic locations, ensuring travelers and local patrons receive quality dining experiences. The company places a strong emphasis on delivering exceptional customer service, quality products, and maintaining operational excellence while fostering employee development and inclusion within the workplace. As a well-established company in the hospitality sector, HMSHost is committed to growth, innovation,... Show More

Job Requirements

  • Documented and demonstrated skills managing QSR, Casual Dine, Full Service or similar restaurants
  • minimum 3 years restaurant P&L management experience
  • overall 5-7 years restaurant experience
  • graduation from Food Service Management or Culinary program may substitute for experience
  • team management, delegation and issue resolution skills
  • ability to manage multiple priorities
  • knowledge of HMSHost policies and standards or willingness to learn
  • ability to read, comprehend instructions, understand menus and converse comfortably

Job Qualifications

  • Minimum 3 years documented restaurant P&L management experience at the assigned type of restaurant
  • overall 5-7 years working restaurant experience
  • graduation from Food Service Management or Culinary program may substitute for some experience
  • demonstrated team management and delegation skills
  • knowledge of HMSHost policies, products, and operation standards or ability to learn quickly
  • ability to read, comprehend instructions, and communicate effectively

Job Duties

  • Ensures all assistant managers and staff recognize the importance of closing and opening restaurant checklists
  • deploys staff and resources to maximize profitability within the restaurant and accepts P&L responsibility
  • assigns work tasks and prepares schedules ensuring all shifts are covered
  • provides consistent support, coaching, and encouragement to staff to achieve business goals
  • interviews job candidates and makes hiring, termination, and promotion decisions
  • ensures onboarding and offboarding activities comply with training and badging requirements
  • reads and understands financial and operational reports to monitor progress towards goals
  • recognizes and motivates employees through company recognition initiatives
  • accepts and champions all employee engagement behaviors
  • ensures product availability and proper order preparation
  • oversees receiving goods and handles vendor relations
  • maintains proficiency in management systems and programs
  • monitors and maintains restaurant equipment and schedules maintenance
  • participates in company audits and food donation programs
  • assesses skill levels of associates and coordinates training
  • embraces and promotes new technologies
  • maintains knowledge of brand standards and landlord agreements
  • develops strategies to increase revenue
  • manages daily activities within restaurants or points-of-sale
  • resolves customer and associate issues appropriately
  • provides ongoing feedback reflecting progress against individual and business goals
  • implements marketing programs in compliance with corporate directives
  • maintains understanding and adheres to all applicable safety, sanitary, and health standards
  • holds managers and staff accountable for safety compliance
  • trains managers and associates on wellness and COVID-19 protocols
  • performs health and safety activities per company guidelines
  • works varied and rotating schedule covering opening, peak, and closing shifts to monitor operations

Job Qualifications

Experience

Expert Level (7+ years)


Job Location

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