Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $73,010.00 - $85,894.00
Work Schedule
Rotating Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Holiday pay
meal benefits
transportation benefits
401(k) retirement plan
Life insurance
Tuition Reimbursement
Employee assistance program
Training and Development
Referral program
Job Description
HMSHost is a renowned global leader in managing food and beverage services in travel venues, including airports like Chicago O'Hare International Airport. With a vast network spanning multiple airports and travel locations worldwide, HMSHost is recognized for its commitment to delivering exceptional customer experiences through quality dining options, operational excellence, and innovative food service solutions. The company emphasizes career growth, empowering employees with opportunities to thrive in a dynamic environment while maintaining a strong focus on diversity, inclusion, and employee well-being.
Located at 10000 West O'Hare Avenue, Chicago, IL, HMSHost offers comprehensive employee benefits, including health, dental, and vision insura... Show More
Located at 10000 West O'Hare Avenue, Chicago, IL, HMSHost offers comprehensive employee benefits, including health, dental, and vision insura... Show More
Job Requirements
- Bachelor's degree or equivalent experience
- Minimum 3-5 years of restaurant management experience in a QSR or casual dining environment
- Proven ability to manage and lead large teams
- Ability to work a varied and rotating schedule including opening and closing shifts
- Strong organizational and problem-solving skills
- Familiarity with financial reporting and budget management
- Ability to adhere to and enforce health and safety regulations
Job Qualifications
- Proven experience managing a complex restaurant or cluster of restaurants generating over $4 million in annual sales
- Strong leadership and decision-making skills with broad discretion
- Ability to manage financial and operational performance including P&L responsibility
- Experience in recruiting, hiring, training, and coaching restaurant staff
- Knowledge of health, safety, sanitation standards, and compliance
- Proficiency in restaurant management information systems
- Strong communication, interpersonal, and customer service skills
- Commitment to promoting diversity, inclusion, and employee engagement
Job Duties
- Ensure restaurant opening and closing procedures are executed and staff are held accountable
- Manage staffing and deployment to maximize profitability and ensure shifts are covered
- Provide coaching, support, and encouragement to restaurant staff to meet business goals
- Interview, hire, promote, and terminate associates while promoting diversity and inclusion
- Oversee product availability, receiving, invoice processing, and vendor communication
- Maintain and monitor restaurant equipment, scheduling repairs or service as needed
- Implement marketing programs and promotional activities to drive revenue growth
- Monitor compliance with federal, state, and local health, safety, and sanitation standards
- Handle customer and associate issues, escalating complex situations to senior leadership as needed
- Maintain proficiency with management information systems like MIV, Crunch Time, and Kronos
- Conduct training and education activities to enhance staff skills and engagement
OysterLink - a hiring platform for restaurants and hotels.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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