Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $62,449.00 - $73,469.00
Work Schedule
Rotating Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Holiday pay
meal benefits
transportation benefits
401(k) retirement plan
Company paid life insurance
Tuition Reimbursement
Employee assistance program
Training opportunities
Referral program
Job Description
HMSHost at William P. Hobby International Airport is an established leader in managing food and beverage services in high-traffic locations like airports. As part of the global Avolta family, which includes brands like Dufry and Hudson, HMSHost is committed to providing exceptional dining experiences with a focus on operational excellence, diversity, and employee growth. Situated in the bustling Main Terminal in Houston, Texas, HMSHost operates a renowned Starbucks location that serves a diverse range of customers, including travelers and airport personnel. This environment demands not only high-quality service but also efficient and effective management to accommodate the dynamic nature of... Show More
Job Requirements
- Ability to work varied and rotating schedules including opening and closing shifts
- demonstrated leadership in managing complex restaurants or clusters of restaurants
- proficiency in using management information systems like MIV, Crunch Time, and Kronos
- understanding of federal, state, and local health and safety laws
- commitment to diversity and inclusion
- capability to train and motivate staff effectively
- excellent problem-solving skills
- ability to maintain high standards of customer service
- must be able to communicate clearly and effectively with team members and customers
Job Qualifications
- Minimum of 3 years restaurant P&L management experience
- 5 to 7 years overall restaurant operational experience
- graduation from food service management or culinary program preferred
- demonstrated team management, delegation, and issue resolution skills
- knowledge of HMSHost policies, service, quality, equipment, and operations standards
- ability to read and comprehend instructions and documents
- strong communication skills
- ability to manage multiple priorities concurrently
Job Duties
- Open and close the restaurant ensuring all procedures are followed
- manage staffing and deployment to maximize profitability and coverage
- provide consistent support, coaching, and encouragement to restaurant staff
- conduct hiring, promotion, and termination decisions
- enforce company diversity and inclusion philosophy
- oversee product availability and manage supply chain issues
- maintain operational knowledge of management systems and schedule equipment maintenance
- train associates on brand standards and employee engagement behaviors
- manage day-to-day activities and resolve customer and associate issues
- implement marketing programs and promotions
- ensure compliance with all safety, health, and sanitation standards
- monitor and report on financial and operational metrics
- recognize and motivate employees
- participate in audits and food donation programs
- maintain current employee contact information and oversee onboarding and offboarding processes
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Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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