Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $72,696.00 - $100,360.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
retirement savings plan
Employee assistance program
Paid Time Off
Tuition Reimbursement
Flexible pay options
Job Description
Sunrise Senior Living is a leading provider of senior living services with a strong commitment to empowering residents to live longer, healthier, and happier lives. Recognized for creating a caring and supportive environment, Sunrise Senior Living has been certified multiple times as a Great Place to Work, underscoring its dedication to fostering a positive workplace culture. This certification reflects the company’s ongoing efforts to create meaningful relationships not only among its residents and their families but also within its team members. Sunrise Senior Living prides itself on maintaining high standards in senior care and service, positioning itself as a pioneer... Show More
Job Requirements
- Bachelor’s degree in related field preferred
- Administrator’s license or certification as required by state or province
- Two to four years of operations management experience
- Proven success in senior living or related industries
- Previous sales experience preferred
- Proficient communication and organizational skills
- Ability to recruit, train, and develop staff
- Knowledge of facilities management
- Valid driver’s license
- Ability to work flexible hours including weekends and evenings
- Pass drug test and comply with health mandates
- Ability to manage multiple priorities effectively
Job Qualifications
- Bachelor’s degree in business administration, healthcare administration, hospitality, or a related field preferred
- Administrator’s license or certification may be required per state or provincial regulations
- Two to four years of experience in operations management with success in financial goals
- Successful work history in senior living, long-term care, hospitality, restaurant, retail management, or related fields
- Proven success in managing a quality and customer service-focused workforce
- Previous sales experience preferred including customer relationship building and resolution
- Experience in recruiting, training, and developing team members
- Understanding of performance management expectations
- Knowledge of facilities management and maintenance
- Excellent written and verbal communication skills
- Proficient in organizational and time management
- Strong judgment, problem-solving, and decision-making skills
- Proficiency in computer skills including Microsoft Office and company applications
- Ability to work weekends, evenings, and flexible hours
- Valid driver’s license
Job Duties
- Partner with the Vice President Operations and Director Operations in developing sales and operational strategies
- Communicate community performance regularly with leadership
- Supervise and collaborate with Community Sales Director on competitive threats and sales plans
- Conduct marketing and sales activities to increase resident census
- Implement strategies to manage labor, occupancy, expenses, and quality
- Assist in developing community budgets and approving expenses
- Act as a liaison between field operations and Community Support Office
- Perform regular building maintenance reviews and recommendations
- Provide on-call and overnight coverage as needed
- Fill in various community positions for coverage and training
- Build and maintain a high-performing team with strong engagement
- Interview, hire, train, schedule, and manage staff performance
- Provide ongoing feedback, coaching, and development to team members
- Hold effective one-on-one meetings and counsel staff continuously
- Support career growth through development conversations and programs
- Build internal pipelines and promote team members to leadership roles
- Meet financial management requirements for the community
- Maintain safe working and living environments
- Conduct monthly resident and staff meetings
- Develop positive relationships with key stakeholders including agencies and community groups
- Perform other duties as assigned
- Maintain compliance with training and regulatory requirements
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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