Chick-fil-A logo

Chick-fil-A

General Manager II

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $70,270.00 - $81,249.00
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Work Schedule

Rotating Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career Development
Life insurance

Job Description

HMSHost is a leading global provider of restaurateur services, primarily offering food and beverage concessions in travel venues such as airports, highways, and amusement parks. With a strong commitment to excellence in customer service and operational efficiency, HMSHost operates a variety of well-known QSR (Quick Service Restaurant) and Casual Dining locations worldwide. The company prides itself on fostering a supportive work environment, encouraging team collaboration, and promoting growth opportunities for its employees. HMSHost is recognized for its innovative approach to the hospitality industry and its dedication to upholding quality standards across all its establishments.

The General Manager II (GMII... Show More

Job Requirements

  • Minimum 3 years of restaurant management experience with overall 5-7 years in similar type restaurants
  • completion or progress in Food Service Management or Culinary education preferred
  • proven ability to manage financials and staff effectively
  • strong leadership and decision-making skills
  • ability to work varied and rotating schedules
  • ability to speak, read, and understand instructions and policy documents
  • commitment to safety and health protocols
  • ability to use technology and management information systems
  • adherence to diversity and inclusion practices

Job Qualifications

  • Restaurant management experience with documented success in P&L management for multiple cycles
  • overall restaurant experience of 5-7 years
  • graduation from Food Service Management or Culinary program may substitute part of experience
  • demonstrated team management and delegation skills
  • ability to manage multiple priorities
  • knowledge of HMSHost policies and operational standards or ability to learn quickly
  • strong communication skills
  • ability to understand and apply brand standards and policies
  • experience in employee engagement and development

Job Duties

  • Open and close the restaurant ensuring compliance with checklists and standards
  • deploy staff effectively to maximize profitability and accept P&L responsibility
  • assign tasks, prepare schedules, and ensure shift coverage
  • provide coaching and support to restaurant staff to achieve goals
  • make hiring, termination, promotion, and advancement decisions
  • promote diversity and inclusion philosophies
  • manage onboarding and offboarding processes
  • monitor financial and operational reports and assign resources accordingly
  • recognize staff contributions and support recognition initiatives
  • accept and champion employee engagement behaviors
  • maintain accurate associate contact information
  • prepare daily orders and maintain product availability
  • oversee receiving goods, processing invoices, and managing vendor relationships
  • maintain proficiency in management software and tools
  • monitor and service restaurant equipment
  • participate in audits and food donation programs
  • assess associate skills and conduct training
  • promote adoption of new technologies
  • maintain knowledge of brand standards, CBAs, and lease agreements
  • develop strategies to increase revenue
  • manage associate activities and resolve customer and staff issues
  • utilize employee strengths and provide feedback
  • implement marketing programs and comply with promotional activities
  • ensure compliance with health, safety, and sanitary standards
  • hold staff accountable for safety protocols
  • train managers and associates in health and safety practices including COVID-19 protocols
  • perform other related job duties as needed

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

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please contact the employer.