Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $76,544.00 - $105,768.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical
Dental
Vision
Life
Disability insurance
Retirement Savings Plans
Employee assistance program
Paid Time Off
Sick Time
Holiday pay
myFlexPay
Tuition Reimbursement
Discretionary bonuses
Job Description
Sunrise Senior Living is a leading provider of senior living services, dedicated to empowering residents to live longer, healthier, and happier lives. Renowned for its compassionate care and commitment to excellence, Sunrise has been recognized multiple times as a Great Place to Work, underscoring its outstanding workplace culture and dedication to team member satisfaction. Sunrise operates senior living communities that focus on creating meaningful relationships among residents, their families, and team members, emphasizing a supportive, respectful, and vibrant environment.
At Sunrise Senior Living, employees find more than just a job; they discover an opportunity to bring joy and fulfill... Show More
At Sunrise Senior Living, employees find more than just a job; they discover an opportunity to bring joy and fulfill... Show More
Job Requirements
- Bachelor’s degree or equivalent experience preferred
- Administrator’s License or certification as required by state or provincial regulations
- Minimum of two years and up to four years’ experience in operations management
- Proven success in meeting financial targets
- Experience in senior living or related industries
- Strong leadership and team development skills
- Excellent communication abilities
- Valid driver’s license
- Ability to work weekends, evenings, and flexible hours
- Compliance with pre-employment health screenings and drug testing
- Ability to manage multiple priorities and delegate tasks effectively
Job Qualifications
- Bachelor’s degree in business administration, healthcare administration, hospitality, or related field preferred
- Administrator’s License or certification may be required based on location
- Two to four years of experience in operations management with a record of financial success
- Successful work history in senior living, long-term care, hospitality, restaurant, retail, or related management
- Demonstrated ability to operate and maintain a quality, customer service-focused workforce
- Previous sales experience preferred including customer relationship building and problem resolution
- Experience in recruiting, training, and developing team members
- Understanding of facilities management
- Ability to handle multiple priorities and delegate effectively
- Strong written and verbal communication skills
- Proficiency in organizational and time management
- Good judgment, problem-solving, and decision-making skills
- Proficiency in computer skills including Microsoft Office and Sunrise applications
- Valid driver’s license
- Ability to work flexible hours including weekends and evenings
Job Duties
- Partner with Vice President Operations or Director Operations to develop sales and operations strategies
- Communicate community performance regularly with senior leaders
- Supervise and collaborate with Community Sales Director to assess competitive threats and sales plans
- Perform marketing and sales activities including calls, tours, and meetings to increase census
- Implement strategies to manage labor, expenses, occupancy, and quality
- Assist in budget development and approve expenses
- Act as liaison between field operations and Community Support Office
- Review and recommend building maintenance and preventative measures
- Provide on-call and overnight coverage as needed
- Fill various community positions as needed for training or coverage
- Build high-performing teams with high engagement scores
- Interview, hire, train, schedule, develop, and manage staff
- Provide feedback, instruction, and development guidance to team members
- Conduct effective one-on-one meetings and continuous coaching
- Support career growth and use development programs for team members
- Build internal qualified pipelines and promote from within
- Meet financial management goals
- Maintain safe working and living environments
- Conduct monthly resident and staff meetings
- Develop positive relationships with stakeholders
- Maintain compliance with training and regulations
- Perform additional duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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