Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $76,544.00 - $105,768.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
retirement savings plan
Employee assistance program
Paid Time Off
Sick Time
Holiday pay
Tuition Reimbursement
Flexible pay options
Job Description
Sunrise Senior Living is a renowned leader in the senior living industry, celebrated for its compassionate approach to senior care and its commitment to creating vibrant, supportive communities for older adults. Founded on the principle that every senior deserves a life filled with dignity, purpose, and joy, Sunrise Senior Living has been recognized multiple times, including being certified as a Great Place to Work by Activated Insights for the eighth time. This recognition underscores the company’s dedication to fostering a positive workplace culture that values employees and encourages mutual respect, growth, and excellence. As pioneers of the industry, Sunrise Senior... Show More
Job Requirements
- Bachelor’s degree preferred
- Administrator’s License or certification may be required
- Two to four years of operations management experience
- Successful work history in senior living or related fields
- Demonstrated success in customer service workforce management
- Previous sales experience preferred
- Experience recruiting and developing team members
- Understanding of facilities management
- Ability to handle multiple priorities
- Ability to delegate tasks
- Excellent communication skills
- Organizational and time management proficiency
- Good judgment and decision-making
- Computer proficiency including Microsoft Office
- Ability to work flexible hours including weekends and evenings
- Valid driver’s license
Job Qualifications
- Bachelor’s degree in business administration, healthcare administration, hospitality, or related field preferred
- Administrator’s License or certification may be required per state/provincial requirements
- Two to four years of operations management experience with success in meeting financial goals in senior living, assisted living, long-term care, hospitality, restaurant, or retail management
- Demonstrated success in operating and maintaining a quality, customer service focused workforce
- Previous sales experience preferred including building customer relationships and resolving concerns
- Experience in recruiting, training, and developing team members
- Knowledge of performance management expectations
- Understanding of facilities management and maintenance
- Ability to handle multiple priorities effectively
- Ability to delegate assignments appropriately
- Excellent written and verbal communication skills
- Proficient organizational and time management skills
- Demonstrates good judgment, problem solving, and decision-making skills
- Proficient in computer skills including Microsoft Office and Sunrise applications
- Ability to work flexible hours including weekends and evenings
- Valid driver’s license
Job Duties
- Partner with the Vice President Operations and Director Operations in the development of sales and operations strategies
- Communicate regularly community performance with Vice President Operations and Director Operations
- Supervise and partner with Community Sales Director to assess competitive threats and sales plans
- Perform scheduled marketing and sales activities including calls, tours, and sales meetings
- Implement strategies regarding labor, occupancy, expenses, and quality enhancements
- Assist in development of community budgets and capital requirements including forecasting and expense approval
- Act as liaison between field operations and Community Support Office
- Perform regular reviews and make recommendations on building needs and preventative maintenance
- Provide on-call and overnight coverage as specified
- Work in various community positions and fill in as needed
- Build a high-performing team and maintain high employee engagement
- Interview, hire, train, schedule, develop, and manage performance of assigned staff
- Provide feedback and development guidance to help others excel
- Convey performance expectations and provide timely feedback
- Hold effective one-on-one meetings with direct reports
- Provide continuous feedback and counseling
- Support team members' career growth with development-focused conversations
- Utilize and promote development programs to prepare team members for future roles
- Build a qualified internal pipeline for leadership roles
- Meet financial management requirements
- Maintain a safe working and living environment
- Conduct monthly resident and staff meetings to communicate effectively
- Develop and maintain positive relationships with stakeholders including governmental agencies and community groups
- Perform other duties as assigned
- Maintain compliance with required training and regulatory standards
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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