Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $76,544.00 - $105,768.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
retirement savings
Paid Time Off
Employee assistance program
Tuition Reimbursement
Flexible pay options
Job Description
Sunrise Senior Living is a renowned leader in the senior living industry, dedicated to empowering residents to live longer, healthier, and happier lives. With a strong commitment to quality care and service, Sunrise has been recognized multiple times as a Great Place to Work, highlighting its exceptional workplace culture and standards. The company focuses on creating a positive and inclusive environment where residents, their families, and team members can build meaningful relationships and experience deep fulfillment through their work. At Sunrise Senior Living, employees are encouraged to follow their passions and contribute to a mission that values the sacredness of... Show More
Job Requirements
- Bachelor's degree in business or related field preferred
- Administrator's License or certification as required
- Minimum two years and up to four years of operations management experience
- Experience in senior living or related sectors
- Proven customer service and team leadership skills
- Previous sales experience preferred
- Skilled in recruiting and developing staff
- Knowledge of facilities and maintenance management
- Ability to manage multiple priorities
- Strong delegation skills
- Excellent verbal and written communication
- Proficient organizational and time management abilities
- Strong judgment and decision-making capabilities
- Computer literacy with Microsoft Office and proprietary systems
- Valid driver's license
- Availability to work weekends and flexible hours
- Compliance with health and safety testing requirements
Job Qualifications
- Bachelor's degree in business administration, healthcare administration, hospitality, or related field preferred
- Administrator's License or certification may be required per state or provincial requirements
- Two to four years of experience in operations management with success in financial management specific to senior living or related fields
- Proven experience in senior living, assisted living, long-term care, hospitality, restaurant, or retail management
- Demonstrated success in maintaining a quality, customer-service focused workforce
- Sales experience preferred including customer relationship building and conflict resolution
- Experience in recruitment, training, and development of team members
- Understanding of performance management
- Knowledge of facilities management
- Excellent communication and presentation skills
- Proficient in organizational, time management, and computer skills including Microsoft Office and company applications
- Ability to work flexible hours including weekends and evenings
- Valid driver’s license required
Job Duties
- Partner with Vice President Operations and Director Operations in developing sales and operations strategies
- Communicate community performance regularly
- Supervise and collaborate with Community Sales Director to assess competitive threats and sales plans
- Perform marketing and sales activities including calls, tours, and meetings to increase census
- Implement strategies for labor, occupancy, expenses, and quality enhancement
- Assist in budget development and approve expenses
- Act as liaison between field operations and Community Support Office
- Review building needs and preventative maintenance
- Provide on-call and overnight coverage
- Fill in various community positions as needed
- Build and maintain a high-performing team with strong engagement
- Interview, hire, train, schedule, develop, and manage staff performance
- Provide feedback and development guidance to team members
- Conduct one-on-one meetings and continuous counseling
- Support career growth and promote internal candidates
- Meet community financial management goals
- Maintain safe working and living environment
- Conduct monthly resident and staff meetings
- Develop positive relationships with stakeholders
- Maintain training compliance and regulatory requirements
- Perform other assigned duties as needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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