
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $60,000.00 - $75,000.00
Work Schedule
Flexible
Benefits
Health Insurance
wellness programs
Flexible Hours
Paid Time Off
competitive pay
retirement plans
training programs
performance-based incentives
Bonuses
employee recognition programs
inclusive environment
Job Description
IHOP is a globally recognized restaurant chain known for its welcoming atmosphere and delicious breakfast offerings. With a commitment to providing an exceptional dining experience, IHOP has established itself as a staple in the casual dining industry. The company prides itself on creating a positive environment for both guests and employees, fostering a culture of teamwork, respect, and continuous growth. As a part of the hospitality sector, IHOP focuses heavily on customer satisfaction and operational excellence, making it a great place for individuals looking to build a career in restaurant management and leadership.
The role of General Manager at IHOP offers a unique opportunity to take on a leadership journey where you become the driving force behind the restaurant's success. As General Manager, you will oversee all facets of restaurant operations including staffing, scheduling, and budgeting, ensuring that business goals and targets are consistently met. Your leadership will be critical in recruiting, training, and developing a high-performing team, while also maintaining compliance with company standards and local health and safety regulations. You will be responsible for implementing strategies aimed at driving sales growth, enhancing profitability, and optimizing operational efficiency.
This position requires a strong focus on data-driven decision-making, with particular attention to monitoring key performance indicators such as sales trends, labor costs, and customer satisfaction. Handling customer inquiries and resolving complaints effectively to exceed guest expectations will also be a significant part of the role. Managing inventory levels and optimizing supply chain operations to control costs and minimize waste is another essential duty.
The General Manager role requires a candidate with strong leadership and interpersonal skills capable of inspiring and motivating a diverse team. A proven track record in achieving business results and managing profitability is key, alongside excellent communication and problem-solving skills. Flexibility to work various hours, including evenings, weekends, and holidays, is necessary for success in this role.
Joining IHOP as a General Manager means being part of a vibrant work culture invested in your professional and personal growth. With competitive pay, comprehensive benefits, and opportunities for career advancement through training and mentorship, IHOP supports its leaders in building fulfilling careers. The company also values an inclusive work environment where diverse voices are heard and teamwork is prioritized.
Overall, this leadership position at IHOP is ideal for individuals who are passionate about hospitality and eager to drive operational success while fostering a positive work environment and delivering outstanding guest experiences. Its extensive benefits and focus on holistic well-being make it an attractive opportunity for seasoned restaurant professionals and aspiring leaders alike.
The role of General Manager at IHOP offers a unique opportunity to take on a leadership journey where you become the driving force behind the restaurant's success. As General Manager, you will oversee all facets of restaurant operations including staffing, scheduling, and budgeting, ensuring that business goals and targets are consistently met. Your leadership will be critical in recruiting, training, and developing a high-performing team, while also maintaining compliance with company standards and local health and safety regulations. You will be responsible for implementing strategies aimed at driving sales growth, enhancing profitability, and optimizing operational efficiency.
This position requires a strong focus on data-driven decision-making, with particular attention to monitoring key performance indicators such as sales trends, labor costs, and customer satisfaction. Handling customer inquiries and resolving complaints effectively to exceed guest expectations will also be a significant part of the role. Managing inventory levels and optimizing supply chain operations to control costs and minimize waste is another essential duty.
The General Manager role requires a candidate with strong leadership and interpersonal skills capable of inspiring and motivating a diverse team. A proven track record in achieving business results and managing profitability is key, alongside excellent communication and problem-solving skills. Flexibility to work various hours, including evenings, weekends, and holidays, is necessary for success in this role.
Joining IHOP as a General Manager means being part of a vibrant work culture invested in your professional and personal growth. With competitive pay, comprehensive benefits, and opportunities for career advancement through training and mentorship, IHOP supports its leaders in building fulfilling careers. The company also values an inclusive work environment where diverse voices are heard and teamwork is prioritized.
Overall, this leadership position at IHOP is ideal for individuals who are passionate about hospitality and eager to drive operational success while fostering a positive work environment and delivering outstanding guest experiences. Its extensive benefits and focus on holistic well-being make it an attractive opportunity for seasoned restaurant professionals and aspiring leaders alike.
Job Requirements
- bachelor's degree in business administration hospitality management or a related field preferred
- minimum of 3-5 years of progressive experience in restaurant management including leadership roles
- ability to work flexible hours including evenings weekends and holidays as needed
Job Qualifications
- bachelor's degree in business administration hospitality management or a related field preferred
- minimum of 3-5 years of progressive experience in restaurant management including leadership roles
- strong leadership and interpersonal skills with the ability to inspire and motivate a diverse team
- proven track record of achieving business results driving sales growth and managing profitability
- excellent communication negotiation and problem-solving skills
- ability to work flexible hours including evenings weekends and holidays as needed
Job Duties
- lead and manage all aspects of restaurant operations including staffing scheduling and budgeting to achieve business goals and targets
- recruit train and develop a high-performing team fostering a positive work environment and promoting teamwork and collaboration
- ensure compliance with company policies procedures and standards as well as local health and safety regulations
- implement strategies to drive sales growth enhance profitability and maximize operational efficiency
- monitor analyze and manage key performance indicators kpis such as sales trends labor costs and customer satisfaction to make data-driven decisions
- handle customer inquiries concerns and complaints in a professional and effective manner striving to exceed guest expectations
- manage inventory levels control costs and optimize supply chain management to minimize waste and maximize profitability
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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