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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $49,100.00 - $53,808.00
Work Schedule
Rotating Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Holiday pay
meal benefits
transportation benefits
401(k) retirement plan
Life insurance
Tuition Reimbursement
Employee assistance program
Career growth opportunities
Referral program
Job Description
HMSHost is a globally recognized leader in providing food and beverage services at travel venues such as airports and motorways. Established with a commitment to delivering exceptional dining experiences to travelers, HMSHost operates a diverse portfolio of quick-service restaurants (QSR), casual dining, and full-service establishments. The company is known for its innovative approach, outstanding customer service, and strong operational standards. With a workforce that spans multiple countries, HMSHost emphasizes career growth, employee welfare, and comprehensive benefits to ensure a rewarding work environment for its employees.
This position is for the role of General Manager I within HMSHost, primarily focuse... Show More
This position is for the role of General Manager I within HMSHost, primarily focuse... Show More
Job Requirements
- minimum of 3 years documented restaurant management experience
- 5-7 years overall restaurant experience in QSR or similar
- ability to manage P&L responsibilities
- strong leadership, delegation, and communication skills
- knowledge of HMSHost operational policies and product standards or willingness to learn
- proficiency in reading and comprehending instructions and menus
- ability to work varied and rotating schedules including opening and closing shifts
- demonstrated capability in managing employee relations and promoting diversity
- compliance with health and safety protocols
- capacity to adapt to and adopt new technologies
- strong problem-solving and multitasking abilities.
Job Qualifications
- documented and demonstrated skills managing QSR or similar restaurants with P&L responsibility
- minimum of 3 years restaurant management experience and 5-7 years overall restaurant experience
- graduation from a food service management or culinary program may substitute some experience
- strong team management and delegation skills
- problem resolution and multitasking abilities
- knowledge of HMSHost policies, products, and operational standards
- ability to read, comprehend, and communicate instructions and policies
- proficiency with management information systems such as MIV, Crunch Time, and Kronos
- commitment to employee engagement and motivation
- ability to implement marketing programs and drive sales
- understanding of health, safety, and regulatory compliance requirements.
Job Duties
- Open and close the restaurant ensuring all checklists are completed
- deploy staff and resources to maximize profitability and maintain P&L responsibility
- assign work tasks, prepare schedules, and ensure shifts are covered
- provide consistent support, coaching, and encouragement to restaurant staff
- interview candidates and make decisions on hiring, termination, and promotions
- promote diversity and inclusion within the restaurant
- ensure onboarding and compliance with training and badging requirements
- monitor product availability, oversee invoices and vendor relations
- maintain and schedule restaurant equipment servicing
- manage responses to audits
- minimize waste and support food donation programs
- assess employee skills and coordinate training
- embrace and promote new technology adoption
- maintain knowledge of brand standards, lease agreements, and labor relations
- develop strategies to increase revenue
- manage daily activities and resolve customer and associate inquiries
- implement marketing programs and drive revenue generation
- ensure compliance with all safety, sanitary, and health standards
- hold managers accountable for safety standards
- train staff on wellness and COVID-19 protocols
- perform health and safety activities as required.
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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